ALPHONCE MUBAGO
Summary
Dynamic and results-oriented Water Treatment Engineer with over a decade of extensive experience in the design and operation of water and process systems.
Specialized expertise in Solid-Liquid separation, coupled with a robust background in Cooling Systems and Power Generation
Committed to delivering top-tier technical and economic services for optimal business performance.
Overview
16
16
years of professional experience
1
1
Certification
1
1
Language
Work History
Business Development Manager
Kemia Limited
2022.05 - Current
- Coached, developed and motivated team to achieve revenue goals
- Supported sales team members to drive growth and development
- Conducted energy audits across different processing industries, providing expert advice on improving process efficiencies
- Enhanced and executed energy optimization initiatives for a Gypsum Manufacturing Plant
- Provided technical expertise in boiler and cooling water treatment, ensuring efficient and safe operation
- Milestone:
- Through a comprehensive energy audit and strategic system upgrade to one of our customer, we successfully optimized energy usage, enhancing the fuel-to-air ratio and consequently elevating furnace efficiency from 69% to an impressive 87%
- This improvement translates to significant cost savings, amounting to USD 22,000 per month
Lubricants Sales Manager
Vivo Energy Limited, Salaam
2019.12 - 2022.04
- Managed daily operations of sales department, including supervision of staff members
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Established relationships with key clients, while maintaining existing customer base
- Performed sales consultations and educated clients on products and services
- Trained, coached, and mentored junior sales personnel to ensure success in their roles
- Milestone:
- By actively engaging with distributors through tailored training sessions and consistent industrial visits, we successfully bolstered our brand's position in the market
- This strategic approach resulted in the expansion of our distributorship network, facilitating a remarkable increase in our monthly volume from 21,000 liters to an impressive 103,000 liters.
Business Development Manager
Institutions, Dar
2015.05 - 2019.10
- Managed inventory levels of chemicals used in the water treatment process
- Adjusted chemical dosages based on laboratory results and operational parameters
- Installed Laundry dosing systems to ensure the right dosages in the wash machines, ensuring clean linen and reducing the cost of wash per kilogram of linen
- Installed dosing equipment in commercial kitchens to ensure a bug-free environment in a cost-effective way
- Provided training for Laundry, Kitchen, and Room Care staff on the proper use of dosing systems and equipment
- Milestone:
- Our enhanced service offerings led to a notable shift from high-temperature wash cycles to energy-efficient low-temperature systems, doubling linen lifespan and enhancing customer satisfaction
- This initiative not only reduced energy consumption but also underscored our dedication to sustainability and customer-centric solutions.
B2B Sales Manager
Fuel & Lubricants, Puma Energy Limited, Salaam
2013.09 - 2015.03
- Developed clear and compelling written proposals and quotations for current and prospective customers, ensuring alignment with their needs and objectives
- Monitored performance trends of key accounts, proactively identifying issues and implementing appropriate actions to optimize business outcomes
- Implemented key account management strategies to enhance customer satisfaction and retention
- Created monthly reports for senior management summarizing operational performance metrics
- Vigilantly followed up on payments, aligning with credit policy guidelines to maintain financial integrity
- Milestone:
- Installation of fuel tanks with fuel management systems has bolstered our competitive edge, maintaining our position as market leader and preferred supplier for mining customers due to our robust quality management systems
Senior Application Engineer
Water Treatment, AECI Water, Dar, Salaam
2013.02 - 2013.08
- Provided technical support for existing applications, troubleshooting problems and resolving issues in a timely manner
- Reviewed existing water treatment systems, identifying improvement opportunities and conducting continuous improvement studies to enhance performance
- Evaluated best practices and advanced technologies, incorporating them into standards for implementation in sugar and food processing, power plant, and municipals
- Mentored junior engineers and conducted in-house training courses to enhance team skills
- Milestone:
- Conversion of customers from commodity to specialty products reduced carbon footprint and protected customer equipment, enhancing sustainability and value
- Implementation of cutting-edge water treatment methods, we assisted our customers in reducing the water-to-product ratio while maintaining equipment reliability and availability.
Technical Services Manager
AECI Water, Dar
2010.06 - 2013.01
- Assisted in developing strategies for improving customer service levels
- Documented all incidents, resolutions, changes in procedures, and other relevant information
- Managed and provided technical support to internal and external customers
- Created product technical updates for systems that are returned for repair
- Maintained a high level of expertise in current technologies and industry trends
- Provided training on new products and services to end users
- Milestone:
- Equipping our engineers with the right training and tools enabled improved services, resulting in enhanced customer retention
Hygiene and Sanitation Engineer
AECI Water
2009.04 - 2010.05
- Applied technical knowledge to help promote safe work environment and enhance customer satisfaction
- Developed and implemented engineering strategies to improve production efficiency
- Collaborated with cross-functional teams throughout the development process to ensure successful outcomes
- Evaluated existing processes and technology solutions for improvement opportunities
- Identified customer needs and developed solutions based on user feedback.
Market Development Intern
Shell Tanzania Limited
2008.07 - 2009.03
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items
- Gathered data for market research projects and analyzed findings to make recommendations
- Compiled weekly reports on customer feedback and satisfaction ratings
- Conducted interviews with customers to gain insights into their experiences
- Researched industry trends and competitor strategies to inform decision making.
Education
Bachelor of Science - Chemical And Process Engineering
University of Dar Es Salaam
12.2008
Skills
- Statistical Process Control
- Process Safety Management
- Chemical Engineering
- Environmental Compliance
- Quality Management Systems
- Computer-Aided Design
- Process Improvement
- Cost Analysis
- Water Treatment Product Specialist
- Equipment Calibration
- Data Processing
- Quality Assurance
- Team Supervision
- Team Collaboration
Certification
Certified Water Technologist
References
REFERENCES
References available upon request.
Timeline
Business Development Manager
Kemia Limited
2022.05 - Current
Lubricants Sales Manager
Vivo Energy Limited, Salaam
2019.12 - 2022.04
Business Development Manager
Institutions, Dar
2015.05 - 2019.10
B2B Sales Manager
Fuel & Lubricants, Puma Energy Limited, Salaam
2013.09 - 2015.03
Senior Application Engineer
Water Treatment, AECI Water, Dar, Salaam
2013.02 - 2013.08
Technical Services Manager
AECI Water, Dar
2010.06 - 2013.01
Hygiene and Sanitation Engineer
AECI Water
2009.04 - 2010.05
Market Development Intern
Shell Tanzania Limited
2008.07 - 2009.03
Bachelor of Science - Chemical And Process Engineering
University of Dar Es Salaam