Amal O Bakheet

• Lead process improvement initiatives to streamline transfusion workflows across departments.

• Designed and implemented SOPs aligning with AABB, CAP and CBAHI standards.

• Provided training and competency assessment for new and existing blood bank personnel.

• Supervised daily operations, ensuring timely availability and safety of blood products.

• Oversaw external and internal quality control (EQC/IQC) compliance and reducing non-conformities.

• Played a central role in donor recruitment drives, increasing voluntary donation rates.

• Supported LIS integration for transfusion services and improved turnaround time for blood requests.

• Managed a multidisciplinary team of 18 laboratory technologists and technicians.

• Coordinated blood product inventory, component separation, and cold chain management.

• Chaired monthly Blood Utilization Committee meetings to optimize usage and reduce waste.

• Led CAP and CBAHI audits, ensuring zero critical findings during inspections.

• Reviewed incident reports, initiated root cause analyses, and enforced corrective/preventive actions (CAPA).

• Designed department training plans and oversaw staff licensure and credentialing compliance.

• Collaborate with healthcare providers to ensure safe and timely blood transfusions for patients.

• Monitored analyzer performance and ensured adherence to QC standards for reagents and controls.

• Investigated transfusion reactions and documented outcomes in accordance with hospital protocols.

• Conducted weekly inventory analysis to avoid shortages or overstock of critical blood components.

• Implemented systematic review of blood group discrepancies and antibody identification panels.

• Assisted in writing laboratory manuals and validating new equipment installation.

• Performed complex immunohematology testing including antibody screening and identification.

• Supervised blood collection, donor monitoring, and apheresis procedures.

• Managed reagent preparation, analyzer maintenance, and daily QC documentation.

• Ensured compliance with biosafety standards and waste management protocols.

• Contributed to validation of centrifuges, plasma freezers, and storage refrigerators.

• Participated in internal quality improvement meetings and corrective action tracking.