AMEER AJIRALY

Presented menus, explained daily specials, and made recommendations based on customer preferences to enhance dining experiences.

• Greeted cinema guests upon arrival, providing a warm welcome and directing them to their screens.
• Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
• Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Served high customer volumes during special events, nights, and weekends.

• Maintaining food safety measures
• Serve food and drink orders
• Customer service
• Deliver checks and collect payments
• Communicated with kitchen staff to enable accurate food preparation.

• Responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

• Assisting customers as needed, answering questions, conducting administrative duties, operating equipment, and maintaining a positive and professional attitude.