AMEER AJIRALY
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
11
11
years of professional experience
Work History
VIP Suites Waiter/Barista (CSO)
Majid Al Futtaim (Vox Cinemas)
05.2024 - 07.2026
- Greeted cinema guests upon arrival, providing a warm welcome and directing them to their screens.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Served high customer volumes during special events, nights, and weekends.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Waiter/ Admin Support
Texas Roadhouse
02.2020 - 05.2024
- Maintaining food safety measures
- Serve food and drink orders
- Customer service
- Deliver checks and collect payments
- Communicated with kitchen staff to enable accurate food preparation.
Shift supervisor
Dominos pizza
01.2019 - 01.2020
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Captain Waiter
Radisson blue resort
11.2017 - 01.2019
- Responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.
Restaurant Worker
Red dragon restaurant
01.2016 - 09.2017
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Crew Member
Pizza Hut
02.2015 - 08.2015
- Assisting customers as needed, answering questions, conducting administrative duties, operating equipment, and maintaining a positive and professional attitude.
Education
Diploma - information Technology, Computer studies
Golden college
05-2018
Diploma - English
soft private school
02-2017
Diploma - hospitality management
IHM hotel school
01-2017
Skills
- Adaptability
- Safe food handling
- Order accuracy
- Table setting
- Order taking
- Guest relations management
- Bar terminology
- Team collaboration
- Food presentation
- Salesmanship
- Food handling safety
- Customer service
- Strong multitasking
- Time management
- Cash handling
- Memory retention
- Accurate money handling
- Menu presentation
- Complaint resolution
- Food and beverage pairings
- High volume dining
- Dining area maintenance
- Decision-making
- Cleanliness
- VIP support
- Item promotion
- Table bussing
- Espresso machine operations
Timeline
VIP Suites Waiter/Barista (CSO)
Majid Al Futtaim (Vox Cinemas)
05.2024 - 07.2026
Waiter/ Admin Support
Texas Roadhouse
02.2020 - 05.2024
Shift supervisor
Dominos pizza
01.2019 - 01.2020
Captain Waiter
Radisson blue resort
11.2017 - 01.2019
Restaurant Worker
Red dragon restaurant
01.2016 - 09.2017
Crew Member
Pizza Hut
02.2015 - 08.2015
Diploma - information Technology, Computer studies
Golden college
Diploma - English
soft private school
Diploma - hospitality management
IHM hotel school