Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic
Amjad Alharbi

Amjad Alharbi

Jeddah,Saudi Arabia

Summary

Highly efficient professional with extensive experience in VIP guest relations and customer service. Proficient in Microsoft Office and Opera Cloud PMS, demonstrating flexibility and exceptional organisational skills. Committed to enhancing customer experiences through effective communication and problem-solving abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Guest relations officer

RSGH
Red Sea Global
12.2024 - Current
  • Assisted in the organisation of special events for enhanced guest satisfaction.
  • Coordinated timely completion of room cleaning, ensuring a comfortable stay for guests.
  • Fostered a welcoming atmosphere for improved guest experience.
  • Updated knowledge on local attractions routinely to provide accurate information to tourists.

Receptionist

TRIDENT HOTEL
Jeddah, Mecca Region
11.2019 - 11.2021

RECEPTIONIST

Velvet Hotel
Jeddah
11.2018 - 11.2018

Education

High School Diploma - Luxury Hospitality Operation

Bunyan Academy
KAEC

High School Diploma - Business Administration In Small Business

NCL College
Jeddah

Skills

  • Flexible
  • Microsoft Office
  • VIP guest experience
  • Customer relations
  • High efficiency
  • Opera Cloud PMS

Certification

Crowne Plaza IHG 12-MAY / 1- AUG

Swissotel Living Jeddah Accor 19-NOV / 28-JAN

Affiliations

  • Member of the task force team in the food & beverage division -FII Institute Ritz Carlton . Riyadh 2023
  • Usher , Human Capability Initiative - Ritz Carlton Riyadh 2024
  • Attend, Future Hospitality Summit 2024

Accomplishments

English- Advanced

Arabic - Native Fluency

Timeline

Guest relations officer

RSGH
12.2024 - Current

Receptionist

TRIDENT HOTEL
11.2019 - 11.2021

RECEPTIONIST

Velvet Hotel
11.2018 - 11.2018

High School Diploma - Luxury Hospitality Operation

Bunyan Academy

High School Diploma - Business Administration In Small Business

NCL College

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Amjad Alharbi