Samar AlZayed
Riyadh
Summary
Fitness Instructor committed to teaching core principles of anatomy and mechanics of healthy, safe movement. Focused on using strong educational foundation to promote healthy success.
Overview
4
4
years of professional experience
Work History
Guest Relations Officer
Core Investment
08.2023 - Current
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Answered guest inquiries and provided information regarding hotel services and amenities.
Hostess
Core Investment
11.2021 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Hospital Receptionist
COOP Training
10.2019 - 10.2020
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Education
NASM's CPT - Health And Fitness
National Academy of Sports And Medicine (NASM)
Gilbert, Arizona, United States09.2033
Basic Life Support (BLS), CPR/AED Certification - Health And Fitness
Saudi Heart Association
Riyadh, Saudi Arabia05.2022
BBA - Finance And Investment
Tabuk University
Tabuk, Saudi Arabia01.2020
Skills
- MINDBODY Systems: Creating and updating Clients profiles, memberships, and bookings such as PT sessions, Group Classes, nutritionist
- Customized Workout Plans
- Body Composition Assessments
- Group and Individual Instruction
- Workout Improvement Techniques
- Communication and Interpersonal Connection
- Leadership Skills
- Adaptable and Flexible
- Operational Requirements
- Guest Accommodations
- Workflow Coordination
- As hostess: Implement & working with SEVENROOMS System Working with MYTABLE system
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Guest Relations Officer
Core Investment
08.2023 - Current
Hostess
Core Investment
11.2021 - 08.2023
Hospital Receptionist
COOP Training
10.2019 - 10.2020
NASM's CPT - Health And Fitness
National Academy of Sports And Medicine (NASM)
Basic Life Support (BLS), CPR/AED Certification - Health And Fitness
Saudi Heart Association
BBA - Finance And Investment
Tabuk University
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