Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Reading Books
Timeline
Generic
ANJUM PASHA

ANJUM PASHA

Riyadh,Saudi Arabia

Summary

Experienced Manager with strong leadership, planning, and organizational skills developed over a successful career. Empowers employees to independently manage daily operations and seamlessly meet customer needs. Skilled trainer and mentor, utilizing exceptional management abilities and a results-driven approach. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Acknowledged for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

Manager - Planning & Engineering

SMSA Express and Transportation Co. Ltd
01.2019 - Current
  • Planned and created kingdom wide route structures for all stations
  • Achieved 40% savings in fuel cost by implementing fuel control and monitoring system
  • Devised performance-based payment plan resulting in 25% savings in incentives
  • Developed facility categorizations and standardized resource requirements for erecting new transport facility
  • Enhanced Station and Hub Ops Process kingdom wide, improving productivity and saving resources
  • Developed SOPs for SMSA E-Com customers
  • Planned and provided customized solutions for E-Com customers
  • Led installation of dimensions scan machine, Sorting Machine and conveyor system.
  • Led planning and design of automation sorting machine for express hub in Riyadh
  • Led rollout of AWB imaging process for manifesting across all stations kingdom wide.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Manager - Stations Operations

SMSA Express and Transportation Co. Ltd
01.2017 - 01.2019
  • Overseeing operations of Pickup and Delivery in six locations - Makkah, Madinah, Yanbu, Taif, Al Baha, and Al Mudhaylif.
  • Leading team of more than 100+ employees.
  • Providing superior service to customers on daily basis.
  • Saving cost to company by effective utilization of manpower and resources.
  • Accomplished multiple tasks within established time frames.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Industrial Engineer

SMSA Express and Transportation Co. Ltd
01.2015 - 10.2017
  • Planned and created kingdom wide route structures for all stations
  • 40% savings in fuel cost achieved by implementing fuel control and monitoring system.
  • 25% savings in incentives by devising performance-based payment plan.
  • Developed facility categorizations and standardized resource requirements for erecting new transport facility.
  • Enhancement of Station and Hub Ops Process kingdom wide, which results in improved productivity, saving of resources such as manpower and vehicles.
  • Developing of SOPs for SMSA E-Com customers (Generic & General).
  • Planning and providing (customized) solutions for E-Com customers as per their requirement. E-Com Customers such as Souq, Wadi, Namshi, iHerb , FRG etc.
  • Led project of installation of dimensions scan machine in Riyadh hub which helped to capture package dimension and improved revenue.
  • Led project to plan and design automation sorting machine for express hub in Riyadh.
  • Led rollout of AWB imaging process for manifesting across entire stations kingdom wide.
  • Drafted equipment layout plans to enhance workplace efficiency for new and existing production floors.
  • Conducted time study using work measurement tools to validate accuracy of labor standard time.
  • Streamlined material handling and material flow procedures to reduce overall production times and shorten lead times on custom orders.
  • Coached and assisted employees with adapting to new processes.
  • Identified problems and recommended new processes to improve performance and reduce costs.

Industrial Engineer

FedEx Express
01.2010 - 01.2015

Logistic Solution Development – Sales Support:

  • Establishing strong Supply Chain Solutions to customer’s complex requirements by using company capabilities. This enables business executives to acquire new business by providing end to end solutions to new customers.
  • Customized Supply Chain Solutions to International and Domestic
  • Customers like Mathworks, Cadila, Kennametal, Sigma Aldrich, Medreich, Neuland etc.

Project Management - Leading and assisting in strategic projects:

  • Layout and line haul plan at FedEx Bangalore International Airport Gateway.
  • Route Planning for Import media ex-Bangalore to South Indian markets.
  • Mumbai SEEPZ analysis for In-house FedEx clearance.
  • Project Bypass to Improve Service, Cut-Offs and Reduce Multiple Handling of shipments at FedEx Bangalore International Airport Gateway.
  • FedEx Bangalore International Airport Gateway Expansion to setup new warehouse and redefined of Operations process.
  • Assisted in projects as project team member:
  • AFL and Pafex logistics facilities Integration into FedEx Express India.
  • Set up of FedEx standard New World Service Centers across India.
  • Launch of Domestic Products into Indian Markets.
  • Undertaking projects to establish benchmark productivity at various operations facilities, assessing manpower productivity, process reviews and audits etc.

Industrial Engineering:

  • Industrial Engineering Study is carried out at FedEx Bangalore Stations and Gateway to assess manpower requirements and standardize process across various operational functions.
  • Using quality techniques able to identify areas for cost savings, productivity improvement, service improvement and process improvement.

Engineering study carried out during:

  • FedEx Station and Gateway BLR Operations Review and Audit.
  • Start of FedEx Express Low Value Clearance.
  • AFL and Pafex Logistics Integration.
  • New layout design of new FedEx warehouses across south India locations.

Education

MBA - Logistics And Supply Chain Managment

Jain University
Bangalore
12.2024

Bachelors of Engineering - Industrial Engineering & Management

Visvesvaraya Technological University (VTU)
Tumakuru
07.2009

Skills

  • Critical thinking and questioning
  • Business Communication skill
  • Leadership
  • Management skills
  • Conflict Management
  • Relationship Management
  • QDM Techniques
  • Facility Designing
  • Courier Routes Planning
  • Process Mapping and Process Improvement
  • Project Management
  • Line haul and Hub Planning
  • Performance Management
  • Strategic Planning
  • Operations Management

Accomplishments

  • Using Quality Driven Management (QDM) process, achieved line haul savings and improved operations process
  • Developed Cold Chain solutions for Pharma customers resulting in additional revenue generation
  • Developed Supply Chain Solutions for International Customers resulting in additional revenue generation
  • Assisted in starting FedEx Express Low Value Clearance at Bangalore International Gateway, enhancing customer satisfaction and cost savings
  • Launched FedEx domestic products into South Indian Market
  • Assisted in AFL and Pafex Integration, expanding FedEx footprint across 19000 postal codes in Indian Market

Languages

Urdu
Native language
English
Proficient
C2
Arabic
Intermediate
B1
Hindi
Proficient
C2

Reading Books

Reading motivational and personality building books during free time.

Timeline

Manager - Planning & Engineering

SMSA Express and Transportation Co. Ltd
01.2019 - Current

Manager - Stations Operations

SMSA Express and Transportation Co. Ltd
01.2017 - 01.2019

Industrial Engineer

SMSA Express and Transportation Co. Ltd
01.2015 - 10.2017

Industrial Engineer

FedEx Express
01.2010 - 01.2015

MBA - Logistics And Supply Chain Managment

Jain University

Bachelors of Engineering - Industrial Engineering & Management

Visvesvaraya Technological University (VTU)
ANJUM PASHA