Asma Alshammery
Riyadh,Riyadh Region
Summary
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Manager's assistant
Almutaqadima School Company
Riyadh, Riyadh Region
01.2022 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
Insurance coordinator
Dallah Hospital
Riyadh, Riyadh Region
01.2015 - 12.2016
- Obtained prior authorisation and pre-certification for outpatient procedures.
- Filed and tracked insurance claims and communicated claims status to patients.
- Prepared insurance claims for submission to clearing houses or insurance companies.
- Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
Data analyst and entry
Horizon Information Technology Company
Riyadh, Riyadh Region
01.2015 - 12.2015
- Generated reports from extracted data for analyses.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Improved data integrity with rigorous auditing and cleansing.
- Supported data improvement initiatives by increasing automation, reducing department costs.
Education
Master of Business Administration - Business Administration
King Faisal University
Riyadh 03.2015 - 10.2019
Skills
- Outstanding customer service
- Target motivated
- Confidentiality understanding
- Appointment scheduling
- Managing purchasing activities
- Meeting support
Languages
English
Upper intermediate
Timeline
Manager's assistant
Almutaqadima School Company
01.2022 - Current
Master of Business Administration - Business Administration
King Faisal University
03.2015 - 10.2019
Insurance coordinator
Dallah Hospital
01.2015 - 12.2016
Data analyst and entry
Horizon Information Technology Company
01.2015 - 12.2015
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