Aws Qara

• Welcome and assist guests while ensuring a professional and personalized experience.
• Manage reservations, seating arrangements, and Front of House operations efficiently.
• Handle VIPs, regular guests, and special requests with attention to detail.
• Follow up on guest satisfaction and maintain strong relationships with returning guests.
• Handle guest feedback, complaints, and service recovery professionally.
• Coordinate with the team to ensure smooth operations and high service standards.
• Perform effectively under pressure while maintaining a positive guest experience.

• Managed front desk operations, greeting visitors and ensuring a positive first impression of the organization.
• Coordinated appointment scheduling and maintained the calendar, enhancing office efficiency and time management.
• Handled incoming calls, directing inquiries to appropriate departments, which improved communication flow .
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.

• •Manage table reservations using the SevenRooms application.

• Conducted regular inspections of property and facilities, identifying potential hazards and maintaining safety compliance.
• Maintained detailed logs of daily activities and incidents, ensuring accurate records for future reference and analysis.
• Engaged with residents and visitors to promote a secure and welcoming environment, enhancing community relations.
• Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
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Escort residents and delivery representatives to their destinations.

Receive and record visitor information via YARN and Excel systems, sending daily reports to management.

• • Open and organize the café, welcome customers, and maintain store cleanliness.
  • Arrange products, manage inventory, and communicate with suppliers for missing items.
  • Receive delivery representatives and ensure customer satisfaction.
  • Prepare beverages and ensure every guest leaves pleased with their experience.

Monitored site conditions and equipment performance, promptly reporting issues to supervisors to prevent delays.

• Operate heavy machinery for loading and unloading shipments between warehouse and aircraft.
• Enter shipment information in Excel and submit daily reports to management.
• Ensure warehouse and shipment safety through regular patrols.
• Inspect shipment contents, identifying damaged or prohibited items.