Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

BANDAR ALANAZI

Riyadh,Riyadh Region

Summary

I am seeking a good opportunity that matches my academic qualifications to invest, develop and benefit from my skills in achieving individual and collective success.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

IT technical support specialist

SAMI Advanced Electronics
Riyadh, Riyadh Region
08.2023 - Current
  • Provided quality customer service for enhanced user satisfaction.
  • Managed complex technical issues by providing effective troubleshooting and problem-solving solutions.
  • Combined technical expertise and strong interpersonal skills to diagnose and resolve issues remotely.
  • Asked customer targeted diagnostic questions for speedy root cause analysis.
  • Active Directory Administrator.
  • Assembling the computer and accessories.
  • Computer and printer maintenance.
  • Configure the computer and install programs.
  • Distribution and support devices.
  • Equipping meeting rooms.
  • Solving technical problems for embassies.
  • Setup, configured, and troubleshot Microsoft 365 applications.

Training

Ministry of Foreign Affairs
Riyadh, Riyadh Region
11.2022 - 05.2023

IT Support Technician.

Education

Diploma - telecommunications

College of Telecomm and Information
Riyadh, Riyadh Region
09.2019 - 06.2022

Skills

  • Hardware troubleshooting
  • Troubleshooting acumen
  • Managing tasks and problem-solving skills
  • Risk Management
  • Able to work on my initiative or as part of a team
  • Threat Detection
  • Microsoft Office
  • Equipping meeting rooms
  • Time Management
  • Computer and printer maintenance
  • Active Directory

Certification

Certificate of Appreciation for the year 2024 from the Ministry of Foreign Affairs

Timeline

IT technical support specialist

SAMI Advanced Electronics
08.2023 - Current

Training

Ministry of Foreign Affairs
11.2022 - 05.2023

Diploma - telecommunications

College of Telecomm and Information
09.2019 - 06.2022
BANDAR ALANAZI