BASIL ALTHAGAFI
Jeddah,Saudi
Summary
Motivated, self-starter, problem solver, quick learner, and trained professional looking to obtain a challenging and rewarding position. Capable of handling a very hectic and busy environments and adapt well to changes.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Insurance Officer
SAUDI BINLADEN GROUP (SBG)
Jeddah, 02
05.2021 - Current
- Managing day-to-day operations of insurance including claims, underwriting along with risk management
- Processing all claims like coverage of losses resulting from damage to property or death of individuals, Medical claims as well as motor claims
- Reviewing rate proposals from insurance companies
- Managed over 50 emails per day
- Decreasing cost by 10%
- Advised public, service managers and senior management on insurance-related matters.
- Tracked claims progress and produced analytical reports for service managers.
- Processed claims from receipt, entering details on appropriate computer and manual records systems.
- Maintained records of claims history for relevant policies.
- Verified information for renewals and declarations of externally insured policies.
Treasury & Accountant
Ahmed A. Abu Lessa Factory
Jeddah, 02
01.2021 - 04.2021
- Act as main custodian of Foamco check books
- Executed legislative and financial policies to control treasury activities of company.
- Fostered close-nit partnerships with customers to uncover and meet specific goals.
- Examined long-term and short-term goals to determine beneficial investments.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Accountant Manager
TCA Lexington Company
Kentucky, United States
05.2019 - 02.2020
- Plan, organize and execute sales processes
- Coach and mentor sales teams to enhance customer service levels through brand/product knowledge and overall Retail understanding
- Increased sales by 15%
- Completed duties to deliver on targets with accuracy and efficiency.
- Handled high volume calls to address customer inquiries and concerns.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied positive customer service approach to increase satisfaction levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed energy and enthusiasm in fast-paced environment.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Education
Foundation Risk Management Qualification - Financial Services (RMFS)
THE FINANCIAL ACADEMY
SAUDI ARABIA11.2022
CERTIFICATE OF INSURANCE FOUNDATION (IFCE) - Insurance, And Risk Management
THE FINANCIAL ACADEMY
SAUDI ARABIA10.2022
Bachelor of Science - FINANCE & RISK MANAGEMENT INSURANCE
EASTERN KENTUCKY UNIVERSITY
UNITED STATES12.2019
DIPLOMA - ENGLISH
ENGLISH LANGAUGE CENTER (ELS)
Ohio, United State 01.2014 - 06.2015
SECONDARY SCHOOL CERTIFICATE - NATURAL SCIENCES SECTION
IBN MANDOR SECONDARY SCHOOL
2013
Skills
- Communication skills
- Teamwork skills
- Computer skills (Microsoft office apps)
- Emotional intelligence
- Customer service skills
- Management skills
- Problem-solving skills
- Time management skills
- Human resources knowledge
- Sales professional
- Strategic and financial planning
- Sales and purchase ledgers
- Coaching and training
Certification
- Fundamentals and Principles of Financial Accounting Part 1 & 2 - Doroob
- Asset Assessment and Management in Government Institution - Doroob
- Reviewing and Evaluating performance in public Agencies - Doroob
- International Accounting Standards in the Public Sector Part 1 & 2 & 3 - Doroob
- Customer Service for Insurance - Doroob
- Professional Certificate in Insurance Basics - Doroob
- Lean Six Sigma Greenbelt - Professional Development Center Global Division
- Lean Six Sigma Blackbelt - Professional Development Center Global Division
- Project Management Professional - Project Champions Saudi Labor Law
Languages
English
Fluent
Arabic
Native
Timeline
Insurance Officer
SAUDI BINLADEN GROUP (SBG)
05.2021 - Current
Treasury & Accountant
Ahmed A. Abu Lessa Factory
01.2021 - 04.2021
Accountant Manager
TCA Lexington Company
05.2019 - 02.2020
DIPLOMA - ENGLISH
ENGLISH LANGAUGE CENTER (ELS)
01.2014 - 06.2015
Foundation Risk Management Qualification - Financial Services (RMFS)
THE FINANCIAL ACADEMY
CERTIFICATE OF INSURANCE FOUNDATION (IFCE) - Insurance, And Risk Management
THE FINANCIAL ACADEMY
Bachelor of Science - FINANCE & RISK MANAGEMENT INSURANCE
EASTERN KENTUCKY UNIVERSITY
SECONDARY SCHOOL CERTIFICATE - NATURAL SCIENCES SECTION
IBN MANDOR SECONDARY SCHOOL
- Fundamentals and Principles of Financial Accounting Part 1 & 2 - Doroob
- Asset Assessment and Management in Government Institution - Doroob
- Reviewing and Evaluating performance in public Agencies - Doroob
- International Accounting Standards in the Public Sector Part 1 & 2 & 3 - Doroob
- Customer Service for Insurance - Doroob
- Professional Certificate in Insurance Basics - Doroob
- Lean Six Sigma Greenbelt - Professional Development Center Global Division
- Lean Six Sigma Blackbelt - Professional Development Center Global Division
- Project Management Professional - Project Champions Saudi Labor Law
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