Bassem Al-Athamneh
Amman ,Jordan
Summary
Dynamic and results-driven Showroom Manager with over 11 years of experience in the kitchen and interior design industry in Jordan. Proven expertise in managing high-end kitchen showrooms, delivering exceptional customer service, and leading sales teams to exceed targets. Adept at translating client needs into elegant and functional kitchen designs, with a deep understanding of market trends, space planning, and product knowledge. Strong leadership, communication, and project management skills with a passion for design excellence and client satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Showroom Manager and Sales Executive
DE Houses and Wardrobes
Amman , Jordan
10.2020 - Current
- Identified potential sales opportunities within the local area market, leading to increased footfall in the showroom.
- Encouraged upselling techniques amongst staff members leading to an increase in average transaction value.
- Negotiated deals successfully with suppliers and vendors.
- Improved showroom aesthetics through regular layout changes and updates.
- Oversaw maintenance and cleaning tasks regularly to maintain a presentable showroom at all times.
- Led team meetings daily to ensure smooth operations.
- Conducted staff training sessions for enhanced sales performance.
Sales engineer and Interior Designer
Tahboub
Baghdad , Iraq
06.2019 - 08.2019
- Conducted thorough research on market trends to identify potential sales opportunities.
- Boosted sales performance through strategic market analysis and forecasting.
- Collaborated extensively with cross-functional teams, facilitating smooth workflow processes.
- Developed long-term strategies that addressed both immediate and future sales goals of the organisation.
- Managed a portfolio of accounts, effectively balancing competing demands whilst maintaining service quality standards.
Showroom Director
Golden Horizon
Amman , Jordan
05.2016 - 10.2018
- Facilitated seamless communication between management and sales staff for effective problem-solving.
- Boosted brand image with professional presentation of products in the showroom.
- Implemented promotional campaigns to attract potential customers.
- Assisted customers in making informed purchase decisions, enhancing their shopping experience.
- Ensured high cleanliness standards within the showroom premises.
Architectural Draftsman
Adel Al Tayyem Consultant Office
Amman , Jordan
08.1999 - 02.2000
- Created detailed architectural drawings by using computer-aided design software.
- Ensured compliance with safety standards in all drafted plans reducing potential risks on the job site.
- Enhanced building designs with innovative drafting techniques.
- Presented finalised drafts to stakeholders securing necessary approvals for project commencement.
- Prepared material lists for construction projects contributing towards effective resource management.
Education
Diploma - Architectural Draftsman
Intermediate University College.
Amman , Jordan Skills
- Delegation proficiency
- KPI monitoring and analysis
- Product lifecycle understanding
- Digital marketing understanding
- Business intelligence tools
- Building information modelling
- Surveying basics
- Knowledge of building codes
- Piping diagramming
- Design optimisation capability
- Responsive to criticism
Languages
English
Intermediate
Arabic
Upper intermediate (B2)
Certification
Diploma In Architectural Draftsman
Affiliations
- Kitchen Design
- Interior Design
- Sales Engineering
- Management
Timeline
Showroom Manager and Sales Executive
DE Houses and Wardrobes
10.2020 - Current
Sales engineer and Interior Designer
Tahboub
06.2019 - 08.2019
Showroom Director
Golden Horizon
05.2016 - 10.2018
Architectural Draftsman
Adel Al Tayyem Consultant Office
08.1999 - 02.2000
Diploma - Architectural Draftsman
Intermediate University College.
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