Bassem Marashli

• Managing & Delivering more than 10 Huawei projects/Scopes with STC Customer in different domains ( PS/Cloud/vIMS/CS/..).
• Responsible for project planning and implementation to ensure project deliverables quality, also responsible for project finance and cost control, managing project risks, issues and tasks.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
• Maintained schedules to meet key milestones at every project phase.
• Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
• Supported and executed simultaneous delivery of various Core projects.
• Kept projects on schedule and within budget while serving as project leader.
• Create high quality Project Management Documentation including regular project status reports.
• Guide and help project team in delivery activities.
• Manage Customer relationship and project stakeholders; maintain good relationship with customer, and responsible for customer satisfaction.

PROJECT MANAGEMENT RESPONSIBILITIES:

• 2019-2020 - vIMS Project: Mobily vIMS Phase 1, includes HW Installation of IMS Nodes (vCSCF, vSBG, vBGF, vNeLS, vIPWorks, vWMG) deployed as a full-stack using Ericsson EO and VNF-LCM, we were responsible for HW Installation/Power ON/Commissioning/On-Boarding/SW Upgrade, also responsible of Software and HW acceptance and preparing all needed functional tests of these new nodes, & follow up/troubleshooting all failed test cases till we got all done successfully & nodes are RFS.
• 2019-2020 Core Automation Project: Was responsible to Prepare all needed MOPs to Automate over 30 tasks as Operation Request , such as Network Backup and Audit & performance & Health Check tasks, and follow up with the concerns team to implement these MOPs to be done Automatically & upload to Customer Archive Server, and to troubleshoot all faults & to facilitate all access to Enable Operation team to execute these Tasks.
• 2017-2018 Core Nodes Modernization Project: Replace all Core/RAN nodes in all Mobily sites with the latest Ericsson HW technologies (MGw GMPV4/ MSC BC BSP/IP-STP/Evo-BSC/Evo-RNC/R6 Routers/OSA), was responsible for the implementation processes to ensure timely completion of all related tasks, and to apply knowledge of communication installation techniques to customer processes, and also resolve onsite problems related to like work permits/HW gate pass/Site Survey/installation as customer standard, and also doing SW/HW acceptance with all needed functional test cases before RFS.
• 2016 - UDC Project: Installing Ericsson UDC Solution in three different locations (Riyadh/Jeddah/Dammam) to carry out all user data (2G/3G/4G), and perform the Hardware/Software Integration of these Nodes (HLR-FE/HSS-FE/CUDB) & make them ready for Acceptance RFA, also Preparing all needed Functional tests needed for the new nodes and to be tested to ensure the Nodes functions are ok & and meet the needs of the client, also I was responsible for HW/SW Acceptance PAT and also to perform functional testing with the customer and make these new nodes ready for Service RFS.
• Supporting in All HW Expansion as customer requirements for all Core/RAN Nodes,
• Active participation in cross-functional projects and ensure proper integration of new services with the live network, keeping critical live services uninterrupted.

OPERATION MANAGEMENT RESPONSIBILITIES:

• Oversee day-to-day MNS Core/RAN operations and maintenance of different nodes types (MSS-BC/ IP-STP/ ITSC/ vIMS /MGw /MPBN /TSC /Evo-BSC /Evo-RNC /IPRAN /RMS /DSA /IPPROBE/OSA) and ensure the effective processes is in place for all activities related to our team.
• Core/RAN Nodes Software upgrade, and performing corrective and preventive maintenance & Network Health check routines as agreed plan with Customer.
• Create / Control /Implement of customer activities MDT/TCN/CRQ.
• Ensure all relevant KPIs are delivered related to MNS Operations as agreed with customer.
• Troubleshooting with other Departments/Operators for the cases of Transmission /MPLS/Data Network and all pending alarms related to CORE/RAN nodes.
• Providing Technical support & training for local staff & fresh joined Engineers to create an active team to meet customer requirements.
• Preparation of contingency plans for special occasions (like Hajj & Ramadan Critical Seasons), and emergency situations handling in case of service loss to reduce the outage time.
• Delegate the daily tasks of the live Network and set deadlines and clear team goals.
• Reporting to Customer management through weekly & monthly reports. Including Health check reports & PMR preventive maintenance report & Backup routines reports as well & configuration Audit reports & Implemented activities Report.
• O&M Support and Follow up of all pending and active Core/RAN trouble tickets to be fixed on time & within agreed SLA with customer.
• Perform the fault management, including fault classification, diagnosis for all live nodes.
• Provide First Line Operation & Maintenance support and troubleshooting, Restoration, and Emergency handling tasks for all live nodes at the network.
• Supervision the daily operations and maintenance of different node/hardware types and ensure the effective processes is in place for all activities related to core operations.

Worked in Mobily Modernization and Expansion projects for GSM Network including TMSCs/GMSCs/MSCs/STPs/HLRs New Nodes installation/Integration with full support till the New Nodes Ready for Service.

• Integration and migration of Ericsson MSC HW APZ 212 40/212 50.
• Perform SW/HW PAT of Ericsson MGWs.
• Perform SW upgrade for APGs/and all core nodes MSCs/HLRs/…. to a new updated version.
• Doing all needed Traces/Troubleshooting to clear all pending Alarms/Faults.
• Performing required Number Analysis & Routing Analysis.

• Provide 2nd level Support for core Engineers in resolving the faults and network Alarms.

• Providing technical support to other departments such as Engineering, Project, Performance, Quality, Billing, and Customer Care, Provisioning.

• Performing required Number Analysis & Routing Analysis modifications.

• Definition of Alternate Routing during congestion and down time.

• Create CSR & follow up, troubleshooting all active alarms.

• Following up the upgrades for all Core/RAN nodes, and performing network general Health check.

• Check after implementation for any new Service, Silent Call troubleshooting & Call test Matrix along the premises.

• Signaling Fault tracing and troubleshooting.