Daniel Ahinful
Transport and Logistics Manager
Riyadh,01
Summary
Flexible and enthusiastic Customer service supervisor and transport manager with 5 years of Hospitality and industry experience. Offering a proven history of successfully evaluating and optimizing hospitality management. Excellent communication and client service skills. Highly skilled in navigation and route planning. Solving problems to promote guest satisfaction while maintaining service within work policy guidelines. Hard-working Supervisor with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
STATION SUPERVISOR
Riyadh Metro Flow
11.2023 - Current
- Took action to assist in event of emergencies or accidents.
- Documented daily data, incidents and tickets processed in company databases.
- Observed all safety regulations in compliance with local and international laws.
- Announced routes and stops to inform passengers of schedule.
- Delivered top-quality customer service to public transport passengers.
- Responded to passenger requests and complaints and fostered resolution.
TRANSPORTATION SUPERVISOR
Solar taxi Ghana Limited
01.2022 - 10.2023
- Verified that drivers maintained the required professional competences, licenses and safety knowledge
- Maximized safety of transportation operations through use of field safety assessments
- Maintained workplace safety by involving employees in order to maximize engagement and team morale.
YACHT CLUB CHECK IN AGENT
Mediterranean Shipping Company
10.2022 - 12.2022
- Greeting and welcoming guest in a polite way and conveying a positive Approach
- Ensuring a smooth and fast check-in process
- Knowing all the documentation needed to perform the check-in process
- Provide guests with adequate information needed and giving support.
Transport operations manager
Pinus Estate and Logistics
12.2021 - 09.2022
- Built and maintained favourable partnerships with carriers and vendors.
- Planned transport solutions for local and international clients.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Liaised with customers and other departments to plan timely transportation of goods.
- Introduced operational and administrative procedures to uphold integrity of current processes.
TRANSPORTATION MANAGER
Ghana Tech Lab
10.2020 - 11.2021
- Reported maintenance and repair needs for transportation vehicles and equipment
- Created and enforced policies and procedures for entire logistics team
- Analyzed operational performance and implemented plans to attain organizational and financial goals
- Established transportation cost standards and economical shipping practices.
TRANSPORT AND MEDIA ASSOCIATE
SOLARTAXI COMPANY
08.2019 - 01.2020
- Maintained professionality and efficiency while working closely with leadership
- Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate advertising
- Coached client representatives in effective communication with the public or employees.
MOBILE PHONE TECHNICIAN
Telefonika
01.2015 - 09.2016
- Performed complete phone erasures and factory resets, debugged problems and refurbished devices
- Completed new OS installations on phones, tablets and laptops
- Checked cell phones for signs of fraud and compatibility with refurbishment
- Answered normal and after-hours service calls
- Removed damaged components, assessed faults and repaired or replaced with new parts.
Education
Diploma - Hospitality Administration and Management
Ghana Technical University College
Diploma - Information Technology
Accra Institute of Technology
Diploma - Computer Software and Media Applications
IPMC - Intercom Programming & Manufacturing Co. Lt
High School Diploma - General arts
ST MARGARET MARY SENIOR HIGH
Skills
Problem solving
Emergency and accident response
Emergency management
Pass and fare knowledge
Marketing
Active listening
Multitasking
Maintenance & Repair
Decision-making
Working collaboratively
People skills
MS Office
Social media management
Leadership
People Management
Accomplishments
- Recognized as Employee of the YEAR for outstanding performance and team contributions.
- Developed relationships with thirty new clients and typically exceeded sales goals by 65%.
- Promoted from driver to supervisor, in less than 12-months.
- Led team to achieve goals, earning recognition from upper management and financial reward.
Timeline
STATION SUPERVISOR
Riyadh Metro Flow
11.2023 - Current
YACHT CLUB CHECK IN AGENT
Mediterranean Shipping Company
10.2022 - 12.2022
TRANSPORTATION SUPERVISOR
Solar taxi Ghana Limited
01.2022 - 10.2023
Transport operations manager
Pinus Estate and Logistics
12.2021 - 09.2022
TRANSPORTATION MANAGER
Ghana Tech Lab
10.2020 - 11.2021
TRANSPORT AND MEDIA ASSOCIATE
SOLARTAXI COMPANY
08.2019 - 01.2020
MOBILE PHONE TECHNICIAN
Telefonika
01.2015 - 09.2016
Diploma - Hospitality Administration and Management
Ghana Technical University College
Diploma - Information Technology
Accra Institute of Technology
Diploma - Computer Software and Media Applications
IPMC - Intercom Programming & Manufacturing Co. Lt
High School Diploma - General arts
ST MARGARET MARY SENIOR HIGH