Maintain good relationships with existing customers about bussiness travel.
Develop local corporate travel clients.
Collaborate with local travel agencies to obtain better ticketing and hotel resource
Cairo Sales Manager
HAINAN AIRLINES
CAIRO, EGYPT
12.2022 - 03.2024
operation management
New Flight Route Preparations: Apply for local air rights, evaluate local GSA qualifications, select and sign the GSA agreement.
Channel Agent Visits: Filter core agents based on IATA data, conduct visits to confirm agent policies.
Agent Policies: Submit agent policies, and communicate local ticket pricing start points with domestic counterparts.
Organize Promotional Events: Host various marketing activities to increase the company’s exposure locally.
Key Clients: Visit key clients, develop new large clients through embassies, other airlines, chambers of commerce, and various exhibitions.
Senior Corporate Travel Specialist
LONGi Green Energy Technology Co., Ltd.
XI'AN, CHINA
10.2021 - 01.2022
Corporate Client Agreement with Airlines: Sign key account agreements with airlines frequently used by company employees for business trips, evaluate policy discounts, and reduce costs.
Bidding for Visa Suppliers: Conduct bidding and evaluation of visa suppliers, and ultimately select the supplier.
Handling Employee Visas: Organize the visa documentation process and update the entry policies of various countries.
DUBAI STATION MANAGER
SICHUAN AIRLINES
DUBAI/CAIRO, UAE/EGYPT
03.2018 - 10.2021
Preparations for Launch/First Flight and Official Operation
Development and Signing of Major Client Agreements
On-site Management:
Third-party Agent Management: Tailor SOPs for agents based on domestic and international differences, in line with company business manuals, and supervise their implementation. Also, update the SOPs in real-time according to policy changes to ensure the quality of back-end and customer service provided by agents.
Emergency Handling: When flights experience failures, cancellations, or significant delays, organize and implement rescue, assistance, and disposal measures.
Agent Maintenance: Regularly visit agents and address business needs.
Other Work: Organized major overseas holiday activities such as the "New Year Journey" during the Spring Festival,
During the pandemic, I proactively went to Egypt to work and attended relevant embassy meetings.
.Managed internal materials in the office, ensuring their availability at all times.
Business specialist
HAINAN AIRLINES
HAIKOU, CHINA
07.2017 - 01.2018
Main Clients: Domestic airports in Hebei and Sichuan regions, ground services, safety management, hotel, and vehicle suppliers.
Domestic Route Support: Responsible for signing agreements with relevant agents and suppliers in the Sichuan and Hebei regions, daily monitoring, and handling complaints; independently managing 7 domestic airports, issuing the company's new business policies, such as the specific implementation plan for W-class cabins, implementation of the VI brand, crisis public relations management, and conducting regular audits of agents and suppliers.
Hotel Suppliers: To ensure the crew has sufficient rest time during layovers, I searched for hotel suppliers through online screening, phone calls, and on-site visits, negotiating with hotels on prices, meal standards, and vehicle transfers. After considering multiple suppliers, the final selection was made, and an agreement was signed.
Education
Bachelor's degree - arabic language
XIAN INTERNATIONAL STUDIES UNIVERSITY
XIAN
09.2013 - 07.2017
Skills
Proficient in using office software, including Microsoft Office, Word, and Excel
Intern, Market Development Department at CITIC Securities Co., Ltd. Shaanxi BranchIntern, Market Development Department at CITIC Securities Co., Ltd. Shaanxi Branch