Mostafa Hamdy Alessawy

Weekly

• Track in all branches including a review on last week’s activities and action plans, finally communicating next week’s action plan findings to action.
• Consult with Marketing Team and agree on proper action whenever competitors are actively disturbing the company’s market position (New product releases, product line extensions, price changes, in‑store activities.....
• Track and evaluate market variables and dynamics and set strategy accordingly.
• Make sure all sales personnel are on the right track to meeting their KPIs.

Monthly.

• Beginning of each month, counsel with each ASMs & Marketing team to establish realistic sales objectives for the month and action plan.
• Ensure not to surpass the set budgets by branch / region.
• Monitor & track receivables by region by customers.
• Conduct monthly business review presentation with CFO, CEO & other Senior Management heads.

Quarterly.

• Work collaboratively with sales & marketing teams by ensuring that best.
• sales & merchandising practices are implemented as per company's plans.
• Quarterly reviews of ASMs appraisals.

Yearly

• Agreements (in coordination with ASMs& Key Account Channel Managers).
• Define and tracking the yearly/quarterly/ monthly Sales Business Plan for achieving the overall company strategy and objectives.
• Continuously aspire to deliver more than expected sales team on daily, weekly, monthly, quarterly and yearly basis.
• Maximize sales organization P&L by reducing the cost of sales and maximizing the revenue by customer.

• Maintained spotless and tidy working areas to create risk-free and productive environments.
• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
• Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
• Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
• Maintained clean, organised working areas to create positive, productive environments with minimal risk.
• Built customer retention and satisfaction by delivering top-quality service.
• Identified operational problems and proposed solutions to management, improving service efficiency.
• Motivated team through providing hands-on practical support to all members of staff on duty.
• Increased team productivity through effective staff planning, coordination and task delegation.
• Managed staff rotas, planning workloads effectively and strategically.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Dealt with customer complaints and rectified product and service issues.
• Maintained documents and records to comply with internal policies and external regulations.
• Offered instruction, coaching and motivation for enhanced team morale.
• Guided and coached staff to achieve individual growth and sales production targets.