Dipendra Acharya
Riyadh,Saudi Arabia
Summary
Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant Manager
Herfy Food Service
Riyadh, Saudi Arabia
07.2017 - Current
- Ensured compliance to health and safety regulations for safe dining environment.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Cultivated positive work environment by fostering team spirit amongst staff.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Managed daily operations for smooth restaurant functioning.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Trained new team members, enhanced service quality.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Analysed operations to improve restaurant efficiency and service levels.
Education
Bachelor of Applied Science - Science
Tribhuvan University
Kathmandu, Nepal 03.2012 - 03.2016
Skills
- Promotion and upselling techniques
- Restaurant ethics understanding
- Communication excellence
- P and L accountability
- Cost control expertise
- POS Systems (Billing software)
- Inventory Management Software
- Health and Safety Compliance
- Complaint management
- Financial reporting
- Employee management
- Operations management
- Food preparation and safety
- Cost-controls
- Restaurant cost control
- Customer service best practices
- Staff scheduling
- Waste reduction
- Quality control and line checking
- Inventory control and record keeping
- Product quality review
- Kitchen equipment operation
- Staff leadership
- Hospitality business management
Languages
English
Native
Arabic
Native
Hindi
Native
Nepali
Native
Timeline
Restaurant Manager
Herfy Food Service
07.2017 - Current
Bachelor of Applied Science - Science
Tribhuvan University
03.2012 - 03.2016