Dynamic professional with a high-energy persona and expertise in direct marketing methods, data entry, and telephone system navigation. Demonstrates strong product knowledge understanding and advanced Excel proficiency to optimize operational efficiency. Committed to leveraging core competencies to drive business success while pursuing opportunities for professional growth.
Hi, I’m
Doaa Rabah
riyadh
Summary
Overview
6
years of professional experience
2018
years of post-secondary education
Work History
Maison care centerRiyadh, Riyadh Region
Telemarketing specialist
06.2023 - 01.2025
Job overview
- Identified potential leads by assessing customer requirements.
- Gathered market data from telephonic interactions for business strategy insights.
- Increased sales conversions with effective communication skills.
- Handled objections tactfully to maintain positive relationships.
- Documented all calls with detailed notes for future reference.
- Delivered exceptional after-sales customer care to promote customer loyalty.
- Handled inbound telephone calls from interested customers.
- Facilitated smooth transactions with accurate record keeping.
Hair and skin center Riyadh
Customer care , Marketing and team leader
02.2019 - 01.2022
Job overview
- Handled employee grievances professionally, minimising potential workplace disputes.
- Introduced innovative solutions which maximised output without compromising quality.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Developed strategies for improved performance level across the team.
- Increased team cohesion by implementing regular feedback sessions.
- Fostered a high-performing environment to drive productivity and quality.
- Improved customer satisfaction through close collaboration with the team.
Education
Rabat Universitysudan
Bachelor of Technology from Computer science
University Overview
Skills
- High-Energy persona
- Direct marketing methods
- Data entry speed
- Telephone system navigation
- Product knowledge understanding
- Excel proficiency
Languages
English
Intermediate
Timeline
Telemarketing specialist
Maison care center
06.2023 - 01.2025
Customer care , Marketing and team leader
Hair and skin center
02.2019 - 01.2022
Rabat University
Bachelor of Technology from Computer science
02.2018
Similar Profiles
Brenda MurrayBrenda Murray
CNA – PRN status at Guttenberg Care Center & Prairie MaisonCNA – PRN status at Guttenberg Care Center & Prairie Maison
Tina StansberryTina Stansberry
Home Health Aide at Maison Home Health CareHome Health Aide at Maison Home Health Care
Lindzi FaulLindzi Faul
Registered Nurse, ADON/Treatments at Maison Teche Nursing CenterRegistered Nurse, ADON/Treatments at Maison Teche Nursing Center