Faraz Mir

• Carry out forecasts using predictive models/tools to identify and adjust accordingly to factors with possible effect on sales.
• Conduct research and analysis to stay abreast with trends and recent developments in the sales industry.
• Using results obtained from sales forecasting and analysis, proffer recommendations critical for deciding suitable sales strategy and business go-to-market model.
• Sales training to sales personnel in order to enhance their skills and overall efficiency.
• Provide salespersons with useful product information as well as sales techniques and best practices for optimal sales performance.
• Mentor and motivate sales team to put in their best effort to achieve set sales targets.
• Monitor sales operations to identify areas with limitations in order to provide solutions for improved performance.
• · Communicate regularly with sales reps to convey information useful in achieving set objectives
• · Provide salespersons with tools, scripts, and other relevant content guide their interaction with a prospective client
• Monitor the overall performance of sales to ensure seamless operations through quick processing of transactions
• Utilize CRM tools in managing business transactions with various clients
• Carry out assessments to identify and eliminate efficiency limiting and time-consuming factors
• Review sales records and develop action plans to increase sales figures
• Contact clients to offer them business proposals or close sales deals
• Conduct research on appropriate strategies for increasing sales and customer base
• Prepare and present periodic sales reports to company management to provide information useful in taking key business decisions
• Follow-up on marketing leads in order to secure and capture potential sales opportunities
• Develop and implement solutions effective for improving sales efficiency and performance
• Conduct forecast to detect emerging market trends with potential sales opportunities.

Job Responsibility

• Responsible for all branch operations, which include facilities, personnel, fleet utilization, sales, customer service, maintenance and administration. Maintain the profitability of the region with an expectation to improve pre-tax margins year over year.

Key-result areas (Major Accountabilities) (What is done and for what purpose)

Employee Relations:

• Assuring high level of enthusiasm and productivity of all employees • Hire, train and develop inside and outside sales team

• Responsible for safety at Branch with management consent, recruits, hires, trains, conducts performance reviews, and carries out discipline as necessary

• Provides leadership and direction to branch staff.

• Responsible for employee training.

Customer Service:

• Addresses customer concerns in a timely and appropriate manner

• Responsible for the profitability of branch/region and provides input on business plan

• Travel with sales representative/account managers to meet customers at their place of business

• Good understanding of market and competition

• Knowledge and relationship with the branch/region top 10 customers and job sites

Administration:

• Maintaining paperwork and reporting in a completed timely manner

• Responsible for safeguarding cash receipts and making timely deposits

• Maintain acceptable level of profitability through revenue enhancement and cost control.

• Maintain internal controls per appropriate procedure.

• Handle all insurance cases in a timely manner.

Branch/Region Responsibilities:

• Responsible for maintenance of the fleet

• Responsible for all vehicles and fleet at branch/region

• Responsible for security of branch/region facility and fleet

• Enforces all Company policies and procedures

• Keeps the branch in clean, organized condition

• Perform other duties as assigned

Job Contacts (main interfaces inside and outside the company)

• Customers

• General Manager

• Commercial Director

• Finance team

• Other Regional Managers

• Operations Director

• Branch Employees

• HR

Job dimensions (Authority/Autonomy)

- Manage up to 50 people

- Annual revenues in excess of $9.3 million

- Full P&L responsibility

• Managed monthly payroll employees, as well as insurance matters, workman's compensation and compliance reporting.
• Devised and implemented improvements to reporting procedures.
• Entered and maintained departmental records in company database.
• Computerized office activities, maintained customer communications and tracked records through delivery.
• Drove workflow improvements by streamlining processes.
• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
• Collected, validated and distributed information to employees.
• Handled Day-Day CMD/Refurbishment Workshop Administration activities