Ebtisam Alghamdi
Riyadh,Saudi Arabia
Summary
Dedicated Operation Specialist with 6 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operation Specialist
Task-Information Technology Company
02.2023 - Current
- Delivered business operations initiatives to improve time and cost efficiency.
- Apply new approach to daily tasks, improving efficiency and productivity.
- Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
- Analyze business processes, systems and data to identify opportunities for enhancement and efficiency.
- Increased revenue by upselling and recommending products.
Sales Consultant
Riyad Bank
01.2022 - 02.2023
- Handled high-volume telesales enquiries within call-time targets.
- Facilitated product training sessions for sales representatives to enhance product knowledge.
- Analyze sales figures, identifying areas to improve and implementing remedial action.
Sales Manger
Alrajhi Bank
01.2016 - 04.2018
- Used multi-source data to determine sales and delivery terms for products and services.
- Recommended loan approvals and denials based on customer credit worthiness.
- Supported front-line sales teams with well-coordinated administrative operations.
Education
Bachelors in information technology -
King Saud University
Riyadh, Saudi ArabiaSkills
- Workflow analysis
- Forecasting and planning
- Complex problem resolution
- Integrated Reporting Information System (IRIS)
sections.external_links.name
Certification
- Strategic Planning for organizations-Doroob
- Risk Management - Awasser Training and Consulting.
- Project Management - MCIT.
- Professional Behaviour rules - Alrajhi Bank.
- Professional writing-Selah Training Academy.
- Excellent Customer Service - Management Expert Training & Consulting.
- Behavioural skills development - Dale Carnegie Centre.
Languages
Arabic(Native)
English(Advanced)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Operation Specialist
Task-Information Technology Company
02.2023 - Current
Sales Consultant
Riyad Bank
01.2022 - 02.2023
Sales Manger
Alrajhi Bank
01.2016 - 04.2018
Bachelors in information technology -
King Saud University
Similar Profiles
Rana AmerRana Amer
Senior Activation Specialist at Jisr System Company For Information TechnologySenior Activation Specialist at Jisr System Company For Information Technology
Alkhansaa AlSultanAlkhansaa AlSultan
Business Analyst Intern at Saudi Information Technology Company (SITE)Business Analyst Intern at Saudi Information Technology Company (SITE)
HAYA MohammadHAYA Mohammad
Business Systems Analyst and software engineer at Information technology experts company(ECIT)Business Systems Analyst and software engineer at Information technology experts company(ECIT)
Ibrahim AbdelfattahIbrahim Abdelfattah
Senior Fire Alarm Engineer at SafecoSenior Fire Alarm Engineer at Safeco
MUNIRAH ALSMAIELMUNIRAH ALSMAIEL
Cooperative Training at Al-Tanfith Al-Aali for Exhibitions and Conferences (TOPEX)Cooperative Training at Al-Tanfith Al-Aali for Exhibitions and Conferences (TOPEX)