Ehtisham Sana
Dammam
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Summary
Results-oriented experienced information technology professional with excellent team building and leadership skills proven to deliver exceptional customer service with strong interpersonal and communication skills and strong attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team leader
Gulf National Construction Establishment
Dammam
12.2019 - Current
- Researched and recommended network and data communications hardware .
- Worked closely with network administrators and server engineers to deliver quality service.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Diagnosed and resolved issues from customer in specific time
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
Telecom Technician
Ameen Construction Private Limited
Lahore
06.2019 - 11.2019
- Used to work about networking, fiber splicing, CCTV cameras, electrical termination,
- Delivered services to customer locations within specific timeframes.
- Researched and recommended network and data communications hardware.
General Supervisor
Rai Enterprise Private Limited
Islamabad
01.2014 - 01.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Tracked and prepared quarterly reports to present to leadership.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
Education
Diploma Of Associate Engineer - Electrical Field
04.2019
Metric - Science
08.2013
Skills
- Teem leading, Problem solving,
- Management, Planning
- Fiber splicing & Fiber testing
- Fiber Troubleshooting & dressing
- UTP testing & termination
- Electrical termination & testing
- Cisco installation & device management
- Huawei Ups & rectifire installation
- CCTV installation
- APP'S installation
- Permit receiver(C2)
Certification
- Permit receiver, Saudi electricity company- 2022 to 2025
- Certified from Saudi Engineering council as Electrical technician
- Driving licenc
Languages
English
Upper intermediate (B2)
Arabic
Intermediate (B1)
Urdu or Hindi
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team leader - Gulf National Construction Establishment
12.2019 - Current
Telecom Technician - Ameen Construction Private Limited
06.2019 - 11.2019
General Supervisor - Rai Enterprise Private Limited
01.2014 - 01.2016
Muslim College of Technology - Diploma Of Associate Engineer, Electrical Field
Government Higher Secondary School - Metric, Science
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