Hesham Abozied
Riyadh,Saudi Arabia
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Assistant Operations Manager
Mahmoud Dalati
Riyadh, Saudi Arabia
2022.12 - Current
- Auto Chapeau company for Car service ( Body PPF& windows Tinting & Nano & Rubber paint & Upholstery of car interiors)
- Supervised operations team to support operational excellence and excellent customer service.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Boosted team morale by recognizing outstanding achievements through awards or public recognition at staff meetings or events.
- Developed and maintain operational guidelines for staff.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within team through regular meetings, updates, and open channels of communication.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Provide advices to customers Which led to significant positive impact on sales, at least 10% because After sales service.
- Developed systems and procedures to improve operational quality and team efficiency.
Sales manager
Mokhtar Alsamadony
2020.04 - 2022.09
- Connect for Import and export of mobile accessories Company.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Established and cultivated solid business relationships with new or existing customers.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within team.
- Increase sales by 30% at least over 9 month
Remote Assistanat Accountant
Sheraton Somabay Resort
2022.01 - 2022.08
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Used accounting software to issue tax returns and prepare consolidated reports.
Remote Accountant
Connect for Import Mobile Accessories
Alexandria, Egypt
2021.03 - 2021.12
- Connect company for Import and export of mobile accessories
- Prepared and filed tax forms to meet needs of customers.
- Established strong relationships with banking partners to facilitate access to various financial services and secure favorable lending terms for organization.
- Establish database for dealy salling.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
salesman
Mokhtar Alsamadony
2016.10 - 2019.01
- Connect for Import and export of mobile accessories Company.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
- Trained and mentored new sales representatives.
- Increase sales by 25% over 4 Months.
- Establish new customers database.
Education
Successfully completed HTML,CSS and basics at javascript online - Web Development
Online Courses
Online04.2022
Bachelor of commerce arabic section - Accounting, Acceptable
Kafr EL-Shiekh University
Egypt09.2020
90% - Markting
Online Courses
Online08.2020
Successfully completed a training course in Commercial excel,Word and powerpoint. - Micrsoft Office
Online Courses
Online03.2018
Skills
- IT Skills:
- Microsoft office, Internet, websites marketing
- Digital Marketing Basics
- Web development(HTML-CSS-JAVA SCRIPT)
- CRM Database
- Purchasing and planning
- Problem-Solving
- Personal skills:
- Work under pressure Time management and self motivated
- Work as team member and independently
- Work leader in team and help them for work together and put motivation them to bring out their best work
- Customer Service
- Operations Management
- Logistics Planning
- Teamwork and Collaboration
References
REFERENCES
All references are to be furnished upon request.
Interests
INTERSTES Learning programming language. Practicing intellectual abilities games.
Languages
Arabic
Native language
English
Advanced
C1
French
Intermediate
B1
Timeline
Assistant Operations Manager
Mahmoud Dalati
2022.12 - Current
Remote Assistanat Accountant
Sheraton Somabay Resort
2022.01 - 2022.08
Remote Accountant
Connect for Import Mobile Accessories
2021.03 - 2021.12
Sales manager
Mokhtar Alsamadony
2020.04 - 2022.09
salesman
Mokhtar Alsamadony
2016.10 - 2019.01
Successfully completed HTML,CSS and basics at javascript online - Web Development
Online Courses
Bachelor of commerce arabic section - Accounting, Acceptable
Kafr EL-Shiekh University
90% - Markting
Online Courses
Successfully completed a training course in Commercial excel,Word and powerpoint. - Micrsoft Office
Online Courses