Faisal Mohammad ALmaghdhawiu
AL Madinah AL Munawara
Summary
Skilled professional experienced in using government platforms, with strong client communication and problem-solving skills. Proficient in Microsoft Office (Word and Excel) and committed to improving organizational efficiency and client satisfaction.
Overview
2021
2021
years of professional experience
1
1
Certification
Work history
VIP Guest Service
maraya
Al-Ula
- Oversaw VIP services, providing top-notch hospitality that enhanced client loyalty.
Government relations
Accor company
Al-Ula
- Fostered strong relationships with key stakeholders for improved collaboration.
- Trained junior staff on relationship management techniques for better performance.
- Fostered strong collaborative relationships with clients, ensuring satisfaction with final products.
- Dealt with customer inquiries and complaints, leading to improved customer relationships.
- Utilised effective communication skills to establish positive relationships with clients and family members.
Branch manager
markaz alnamir alriyadii
AL Madinah AL Munawara
01.2017 - 01.2021
- Led team meetings to foster communication and collaboration.
- Liaised with clients, resulting in strong relationships and repeat business.
- Fostered a positive work environment, improving overall team morale.
International Shipping Supervisor
Saudi Oger Company
AL Madinah AL Munawara
01.2011 - 01.2014
Education
High School
Skills
- Familiarity with all government platforms
- The ability to deal professionally with clients
- Ability to use Microsoft Office (Word, Excel)
- Ability to solve problems efficiently
Languages
English
Beginner
Arabic
Beginner
Certification
- English Language Basics - Daroub (June 30, 2023)
- Digital Transformation - Daroub (July 30, 2023)
- Effective Communication in Customer Service - Daroub (August 30, 2023)
- Computer Science and Technology: Outlook (September 30, 2023)
- Computer Science and Technology: Excel (September 29, 2023)
Timeline
Branch manager
markaz alnamir alriyadii
01.2017 - 01.2021
International Shipping Supervisor
Saudi Oger Company
01.2011 - 01.2014
VIP Guest Service
maraya
Government relations
Accor company
High School