FAWAZ ALHARBI
Riyadh
Summary
I am an experienced computer support technician and network technician with a diploma in computer support. With extensive experience in the call center industry and working with companies such as STC and Royal Guard Contracting, I have developed strong skills in troubleshooting.
Overview
4
4
years of professional experience
Work History
NOC Engineer
I Net
Riyadh
10.2024 - Current
- Monitored server performance metrics using various tools like SolarWinds or PRTG Network Monitor.
- Maintained and monitored system security protocols, policies, and procedures.
- Configured routers, switches, access points and other networking devices according to best practices.
IT Technical
Kafaat Business Solutions
City
10.2023 - 10.2024
- Install and configure computer systems, printers, applications within the company
- Maintains system functionality by testing computer components
- Providing IT assistance to staff and customers
Professional Services Field
Foodics
City
08.2023 - 10.2023
- Implementation of the Hardware & Foodics Software installation
- Handle and deliver backend On-Site training requests for customers as well as On-Site
Network Technician
Royal Guard Contracting Company
City
02.2023 - 04.2023
- Configured and maintained network devices, such as routers, switches, and firewalls
- Installed and maintained servers, including Active Directory and Exchange
- Diagnosed and resolved network connectivity issues
Network Technician
STC
City
05.2021 - 05.2022
- Installed, configured, and maintained networking equipment, including routers, switches, and firewalls
- Monitored network performance and identified and resolved issues
- Collaborated with other IT professionals to plan and implement network upgrades and enhancement
Education
Diploma - Information Technology Computer, Technical Support
Technical and Vocational Training Corporation
Saudi ArabiaSkills
- Troubleshooting
- Help Desk Support
- Backup & Restore
- Remote support
- Active Directory
- Strong Analytical and Problem-Solving
- Time Management
- Team Collaboration
- Attention to Detail
- Creative Thinking
Certificates
SCE - Saudi Council of Engineers
Timeline
NOC Engineer
I Net
10.2024 - Current
IT Technical
Kafaat Business Solutions
10.2023 - 10.2024
Professional Services Field
Foodics
08.2023 - 10.2023
Network Technician
Royal Guard Contracting Company
02.2023 - 04.2023
Network Technician
STC
05.2021 - 05.2022
Diploma - Information Technology Computer, Technical Support
Technical and Vocational Training Corporation
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