Francis Cahilig
Restaurant Supervisor
Al Hasa,Eastern Province
Summary
Service-centric Restaurant Supervisor with 7 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance, and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention, and referrals. Focused on ensuring compliance with policies, procedures, regulations, and quality standards
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Supervisor
Dar Basma
Al hasa, Eastern Province
09.2021 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
Assistant Restaurant Manager
Pizza Hut (Mawarid Food Company)
Al hasa, Eastern Province
10.2014 - 09.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
Education
Bachelor of Science - Hotel And Restaurant Management
Sti College
Paranaque 06.2009 - 03.2011
Skills
System implementation
Staff Scheduling
Performance monitoring
Team coordination
Staff Management
Timeline
Restaurant Supervisor
Dar Basma
09.2021 - Current
Assistant Restaurant Manager
Pizza Hut (Mawarid Food Company)
10.2014 - 09.2021
Bachelor of Science - Hotel And Restaurant Management
Sti College
06.2009 - 03.2011