Frank Anthony Isaac
Malaybalay City
Summary
Dedicated service professional with a solid work ethic and remarkable customer service skills acquired at Five Guys. Established ability to train and nurture team members while guaranteeing compliance with food safety protocols. Commended for improving customer engagement and preserving high cleanliness standards, driving brand loyalty and increasing operational efficiency.
Overview
12
12
years of professional experience
Work History
Service Crew Member
Five Guys
10.2022 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing inquiries.
- Operated point-of-sale systems to process transactions accurately and promptly.
- Collaborated with team members to maintain cleanliness and organization in dining areas.
- Assisted in training new staff on operational procedures and customer engagement techniques.
Crew Trainer
Ricc Mcdonald's
04.2016 - 04.2018
- Trained new crew members on operational procedures and customer service standards
- Assisted in onboarding processes, ensuring compliance with company policies
- Monitored crew performance to maintain high-quality service and efficiency
- Developed training materials and resources to enhance team knowledge and skills
Salesmen
Danube Co. Inc
10.2013 - 10.2015
- Developed relationships with customers to enhance brand loyalty and drive sales.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Managed inventory levels through regular stock assessments and reporting discrepancies.
- Implemented effective merchandising strategies to improve product visibility and customer engagement.
Education
Diploma in Computer And Electronics Technology - Computer Technology
STI COLLEGE
Malaybalay City Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Food safety knowledge
- Cleanliness and hygiene
Timeline
Service Crew Member
Five Guys
10.2022 - Current
Crew Trainer
Ricc Mcdonald's
04.2016 - 04.2018
Salesmen
Danube Co. Inc
10.2013 - 10.2015
Diploma in Computer And Electronics Technology - Computer Technology
STI COLLEGE
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