Ghanem Salem
Riyadh
Summary
Dynamic barista with a proven track record at Zoni Coffee, excelling in customer service and espresso preparation. Recognized for enhancing customer experiences and efficiently managing inventory. Adept at training team members and maintaining high standards of quality control, ensuring a welcoming environment and seamless service during peak hours.
Overview
2
2
years of professional experience
Work History
Barista
Zoni coffee
Riyadh - Al Azizia
07.2024 - Current
- Crafted high-quality espresso beverages according to customer preferences.
- Maintained cleanliness and organization of the coffee shop environment.
- Engaged with customers to provide exceptional service and recommendations.
- Monitored inventory levels and restocked supplies as needed.
- Assisted in training new baristas on beverage preparation techniques.
- Collaborated with team members to ensure efficient service during peak hours.
- Handled cash transactions accurately and processed payments efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
.
I have previously worked in (an online store - a luxury goods warehouse - a beauty and care shop)
Riyadh
06.2023 - 07.2024
Education
High School - Information Technology
Midocean University
United Arab EmiratesSkills
- Customer service
- Technical support
- Team collaboration
- Inventory management
- Espresso preparation
- Time management
- Food safety
- Order taking
References
References available upon request.
Timeline
Barista
Zoni coffee
07.2024 - Current
.
I have previously worked in (an online store - a luxury goods warehouse - a beauty and care shop)
06.2023 - 07.2024
High School - Information Technology
Midocean University
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