Ghoson A. Alghosn
Riyadh,Saudi Arabia
Summary
Key Account Relationship with extensive experience in managing major client accounts. Proficient in identifying customer needs and delivering customized solutions that enhance client satisfaction. Demonstrated success in resolving issues efficiently and uncovering growth opportunities.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Key account Relationship
Tawuniya insurance
Riyadh, Riyadh Region
2023.01 - 2025.07
- Managed multiple key accounts, including Misk-Matarat Holding and Albahri, to foster strong business relationships.
- Collaborated with clients to anticipate needs and deliver tailored solutions.
- Monitored account performance, preparing regular reports on service quality and sales progress.
- Addressed customer issues promptly to maintain high satisfaction levels.
internal communications
Najm Company for Insurance Services
Riyadh, Riyadh Region
2022.09 - 2022.12
- Developed internal communications strategy, enhancing staff morale and engagement.
- Established monthly plan for internal communication activities to ensure consistency.
- Created and published content across social media platforms to boost visibility.
- Organised and managed events to foster team collaboration and engagement.
Marketing and Corporate Communication
Balsam store
Riyadh, Riyadh Region
2020.01 - 2021.01
- Conducted feasibility study for implementing marketing campaigns.
- Differentiated brand marketing by showcasing unique advantages over competitors.
- Resolved customer experience issues to enhance satisfaction and loyalty.
Education
Bachelor degree - business Administration in Marketing
Arab Open University
2019.01 - 2023.01
Business management diploma -
Princess Noura University
2017.01 - 2019.01
Skills
- Microsoft Office proficiency
- Effective communication
- Pressure management
- Attention to detail
- Problem solving
- Decision making
- Bilingual in Arabic and English
COURSES
- Public relations & Media skills.
- Excellence in customer service.
- Creative thinking & problem solving.
- Marketing campaign development.
- The Financial Academy (IFCE).
- Data Analysis and Excel Skills.
Timeline
Key account Relationship
Tawuniya insurance
2023.01 - 2025.07
internal communications
Najm Company for Insurance Services
2022.09 - 2022.12
Marketing and Corporate Communication
Balsam store
2020.01 - 2021.01
Bachelor degree - business Administration in Marketing
Arab Open University
2019.01 - 2023.01
Business management diploma -
Princess Noura University
2017.01 - 2019.01