Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Certification
Timeline
Generic
Haitham Abdullah Bahaitham

Haitham Abdullah Bahaitham

Jeddah,Saudi Arabia

Summary

Seasoned professional with focus on operations leadership. Drive organisational success through strategic planning, process optimisation, and team development. Deliver operational improvements by leveraging strong analytical skills, effective communication, and results-oriented approach.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Shift operations leader (acting)

Binzager company
10.2022 - 05.2025
  • Ensure Standard Inbound/Outbound warehousing practices are followed in the warehouse as per the SOP’s.
  • Maintain the Shift handover/Takeover Logbook for all inbound activities.
  • Ensure on time inbound in adherence to all safety and quality standards.
  • Ensure the standard KPI requirements for inbound are met as per the agreed SLA (Service level agreements) for both internal and external customers.
  • Publish the status and send daily reports with all necessary information to the line manager.
  • Receive feedback from the line manager on all tasks executed and monitor the quality of services provided from internal and external customer.

Stages buses

General Cars Syndicate
01.2011 - 05.2025

Inspector

Ministry of Information
01.2010 - 05.2025

Warehouse management controller

Binzager company
10.2020 - 10.2021
  • Handling the planning & execution of inbound & outbound operations.
  • Receiving & dispatching the shipments/ trucks with ensuring high accuracy of updating system transactions.
  • Controlling the data, documents and operations sheet of all clients.
  • Handling the communications with client, supplier, supply & demand team.
  • Updating the transactions in SAP EWMS system.
  • Fixing & resolving the unhappy scenarios in terms of document issues or damages or return or excess or missing.
  • Controlling the archiving activities.

Customer service agent

Saudi Ground Service (SGS)
01.2013 - 10.2020
  • Handling check- in for passenger.
  • Tagging passengers luggages.
  • Controlling the luggage release process from counter to aircraft.
  • Handling check-out (boarding) for passengers.
  • Resolving passengers (customers) issues in terms of booking, passports & other documents validation.
  • Continues Communication with Saudi immigration, airport security, airlines traffic controllers and passengers confirmation control.
  • Meeting IATA (International Air Transport Association) requirements and standards.
  • Meeting QHSSE requirements and standards.
  • Fully aware with dangerous goods procedures.

Education

High Diploma Degree - Electronics Technology

Technical and Vocational Training Corporation
Jeddah, Mecca Region
01.2009 - 12.2012

Skills

  • Interpersonal communication skills
  • Problem analysis
  • Problem solving
  • Decision making
  • Leadership skills
  • Organizational skills
  • Customer service orientation
  • Adaptability
  • Ability to work under pressure
  • Multitasking
  • Meeting deadlines
  • High commitment
  • Cooperative in teamwork
  • Punctuality
  • Motivation
  • Attention to detail
  • Altea customer management system
  • SAP EWMS system
  • Go-live implementation
  • Operations project management
  • Leadership excellence
  • Proactive communication
  • Supply chain understanding
  • Cost-reduction strategies
  • Capacity planning
  • Customer Service
  • Staff training
  • Team capacity building
  • Training and mentoring
  • Performance evaluations

Personal Information

Date of birth: 10/16/87

Custom

Personal references provided upon request.

Certification

  • introduction to GACAR 68
  • security training
  • emergency response
  • DGR FOR PAX HANDLING PERSL RECU CAT 9
  • dangerous goods GACAR requirements
  • awareness & internal auditor training ISO 12385:2016

Timeline

Shift operations leader (acting)

Binzager company
10.2022 - 05.2025

Warehouse management controller

Binzager company
10.2020 - 10.2021

Customer service agent

Saudi Ground Service (SGS)
01.2013 - 10.2020

Stages buses

General Cars Syndicate
01.2011 - 05.2025

Inspector

Ministry of Information
01.2010 - 05.2025

High Diploma Degree - Electronics Technology

Technical and Vocational Training Corporation
01.2009 - 12.2012
Haitham Abdullah Bahaitham