HASAN YUSUF
BARBAR - BAHRAIN,BAHRAIN
Summary
Results-driven Collections Department Manager with expertise in debt recovery strategies and team leadership. Implements effective processes to enhance collections performance and minimise delinquency rates. Cultivates strong client relationships to streamline payment processes and ensure long-term retention.
Overview
13
13
years of professional experience
Work History
Collections Department Manager
Impact Estate
SEEF , BAHRAIN
01.2020 - Current
- Facilitated management of collections team to support timely recovery of outstanding payments and assist in minimising delinquency rates.
Contributed to development and implementation of effective debt recovery strategies in line with company policies and legal regulations.
Assisted in monitoring accounts receivable ageing reports and prioritised high-risk accounts to help reduce financial exposure.
Collaborated with legal and finance departments to support handling of escalated and disputed cases.
Nurtured strong client relationships to aid in facilitating smooth payment processes and long-term retention.
Supported establishment of KPIs and performance metrics for collections team to ensure consistent target achievement.
Assisted in automating and optimising collection workflows to improve efficiency and reduce operational costs.
Sales Executive
Coca-Cola Middle East
MANAMA, BAHRAIN
02.2013 - 11.2019
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
Education
A-Levels - DURAZ SECONDARY SCHOOL
DURAZ SECONDARY SCHOOL
DURAZ Skills
- Team leadership
- Client relationship management
- Debt recovery strategies
- Accounts receivable management
- Performance metrics
- Staff training
- KPI development
- Sales strategy implementation
- Leadership skills
Languages
English
Proficient
C2
Arabic
Proficient
C2
Turkish
Elementary
A2
Timeline
Collections Department Manager
Impact Estate
01.2020 - Current
Sales Executive
Coca-Cola Middle East
02.2013 - 11.2019
A-Levels - DURAZ SECONDARY SCHOOL
DURAZ SECONDARY SCHOOL