HASSAN JENDAN
Jeddah,Saudi Arabia
Summary
Highly skilled professional with extensive experience in client relationship management, event planning, and risk management. Demonstrates exceptional attention to detail and critical-thinking abilities, ensuring efficient process implementation and effective scheduling techniques. Proficient in audio-visual technology and film programming, with a proven track record in membership sales and customer relations. Adept at managing KPIs and certified in first aid, committed to delivering service-oriented solutions that enhance organisational success.
Overview
11
11
years of professional experience
17
17
years of post-secondary education
1
1
Certification
Work history
Cinema Manager
AMC Cinemas
Jeddah, Saudi Arabia
2022.05 - 2025.01
- Responsible for overseeing cinema operations, leading and training staff, ensuring exceptional customer service, and achieving financial and operational targets
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
Front Desk Manager
Le Meridien Riyadh (5 Stars - International)
Riyadh
2020.02 - 2022.05
- Company Overview: (Pre-opening Team)
- Managed the Front Office team, trained staff, handled finance transactions, created administrative rosters, and coordinated relations with other departments
- (Pre-opening Team)
Night Manager
Le Meridien Riyadh (5 Stars - International)
Riyadh
2020.02 - 2022.02
- Company Overview: (Pre-opening Team)
- Training FO employees on different systems, overseeing finance transactions, creating administrative rosters, and managing inter-departmental relations
- (Pre-opening Team)
Duty Manager
Park Inn By Radisson Blu (5 Stars - International)
Makkah
2019.05 - 2020.01
- Company Overview: (Pre-opening Team)
- In-Charge as FO Manager \ 3 months
- (Pre-opening Team)
Guest Service Agent
Conrad Makkah Hotel (5 Stars - International)
Makkah
2017.07 - 2019.05
Guest Service Agent
Hilton Makkah Hotel (5 Stars - International)
Makkah
2014.03 - 2017.03
- In-Charge of Hilton Honors VIP Lounge \ In-Charge as Night Manager \ 6 months
Guest Service Agent
Dar Al Eiman Royal Hotel (5 Stars - Local)
Makkah
2013.11 - 2014.01
Education
Bachelor of Business Administration - Hospitality & Tourism
Umm Al-Qura University
Makkah, Mecca Region 2001.04 - 2018.07
Skills
- Service-Oriented
- Efficient and Process Implementation
- Attention to Detail
- Critical-thinking
- Scheduling techniques
- Audio-Visual technology
- Client Relationship Management
- Risk Management
- Membership sales
- Customer relations
- Event planning experience
- Film programming
- KPI management
- First-aid certified
Certification
- Welcome to the World of Hospitality Course, Marriott, 12/12/16
- 116 Courses By Hilton University, 2014 - 2017
- Certificate of Appreciation By Conrad Hotel, Hilton Honors Champion of 447 Enrollments, 10/01/17 - 12/01/17
- Certificates of Recognition & Appreciation, Conrad, 2017
- Certificates of Recognition & Appreciation, Hilton, 2016
Languages
Arabic
Native
English
Fluent
Personal Information
- Nationality: Saudi
- Marital status: Single
Timeline
Cinema Manager
AMC Cinemas
2022.05 - 2025.01
Front Desk Manager
Le Meridien Riyadh (5 Stars - International)
2020.02 - 2022.05
Night Manager
Le Meridien Riyadh (5 Stars - International)
2020.02 - 2022.02
Duty Manager
Park Inn By Radisson Blu (5 Stars - International)
2019.05 - 2020.01
Guest Service Agent
Conrad Makkah Hotel (5 Stars - International)
2017.07 - 2019.05
Guest Service Agent
Hilton Makkah Hotel (5 Stars - International)
2014.03 - 2017.03
Guest Service Agent
Dar Al Eiman Royal Hotel (5 Stars - Local)
2013.11 - 2014.01
Bachelor of Business Administration - Hospitality & Tourism
Umm Al-Qura University
2001.04 - 2018.07