Summary
Overview
Work history
Education
Skills
Certification
Languages
Personal Information
Timeline
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HASSAN JENDAN

HASSAN JENDAN

Jeddah,Saudi Arabia

Summary

Highly skilled professional with extensive experience in client relationship management, event planning, and risk management. Demonstrates exceptional attention to detail and critical-thinking abilities, ensuring efficient process implementation and effective scheduling techniques. Proficient in audio-visual technology and film programming, with a proven track record in membership sales and customer relations. Adept at managing KPIs and certified in first aid, committed to delivering service-oriented solutions that enhance organisational success.

Overview

11
11
years of professional experience
17
17
years of post-secondary education
1
1
Certification

Work history

Cinema Manager

AMC Cinemas
Jeddah, Saudi Arabia
05.2022 - 01.2025
  • Responsible for overseeing cinema operations, leading and training staff, ensuring exceptional customer service, and achieving financial and operational targets
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.

Front Desk Manager

Le Meridien Riyadh (5 Stars - International)
Riyadh
02.2020 - 05.2022
  • Company Overview: (Pre-opening Team)
  • Managed the Front Office team, trained staff, handled finance transactions, created administrative rosters, and coordinated relations with other departments
  • (Pre-opening Team)

Night Manager

Le Meridien Riyadh (5 Stars - International)
Riyadh
02.2020 - 02.2022
  • Company Overview: (Pre-opening Team)
  • Training FO employees on different systems, overseeing finance transactions, creating administrative rosters, and managing inter-departmental relations
  • (Pre-opening Team)

Duty Manager

Park Inn By Radisson Blu (5 Stars - International)
Makkah
05.2019 - 01.2020
  • Company Overview: (Pre-opening Team)
  • In-Charge as FO Manager \ 3 months
  • (Pre-opening Team)

Guest Service Agent

Conrad Makkah Hotel (5 Stars - International)
Makkah
07.2017 - 05.2019

Guest Service Agent

Hilton Makkah Hotel (5 Stars - International)
Makkah
03.2014 - 03.2017
  • In-Charge of Hilton Honors VIP Lounge \ In-Charge as Night Manager \ 6 months

Guest Service Agent

Dar Al Eiman Royal Hotel (5 Stars - Local)
Makkah
11.2013 - 01.2014

Education

Bachelor of Business Administration - Hospitality & Tourism

Umm Al-Qura University
Makkah, Mecca Region
04.2001 - 07.2018

Skills

  • Service-Oriented
  • Efficient and Process Implementation
  • Attention to Detail
  • Critical-thinking
  • Scheduling techniques
  • Audio-Visual technology
  • Client Relationship Management
  • Risk Management
  • Membership sales
  • Customer relations
  • Event planning experience
  • Film programming
  • KPI management
  • First-aid certified

Certification

  • Welcome to the World of Hospitality Course, Marriott, 12/12/16
  • 116 Courses By Hilton University, 2014 - 2017
  • Certificate of Appreciation By Conrad Hotel, Hilton Honors Champion of 447 Enrollments, 10/01/17 - 12/01/17
  • Certificates of Recognition & Appreciation, Conrad, 2017
  • Certificates of Recognition & Appreciation, Hilton, 2016

Languages

Arabic
Native
English
Fluent

Personal Information

  • Nationality: Saudi
  • Marital status: Single

Timeline

Cinema Manager

AMC Cinemas
05.2022 - 01.2025

Front Desk Manager

Le Meridien Riyadh (5 Stars - International)
02.2020 - 05.2022

Night Manager

Le Meridien Riyadh (5 Stars - International)
02.2020 - 02.2022

Duty Manager

Park Inn By Radisson Blu (5 Stars - International)
05.2019 - 01.2020

Guest Service Agent

Conrad Makkah Hotel (5 Stars - International)
07.2017 - 05.2019

Guest Service Agent

Hilton Makkah Hotel (5 Stars - International)
03.2014 - 03.2017

Guest Service Agent

Dar Al Eiman Royal Hotel (5 Stars - Local)
11.2013 - 01.2014

Bachelor of Business Administration - Hospitality & Tourism

Umm Al-Qura University
04.2001 - 07.2018

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HASSAN JENDAN