ISRAFIL PRODHAN
MAKKAH,Saudi Arabia
Summary
Accomplished professional with expertise in global operations and strategic visioning, driving e-commerce strategy and sales growth strategies. Demonstrates executive presence and resourceful problem-solving, ensuring effective staff rostering and exceptional food presentation aptitude. Proficient in catering software with HACCP certification, committed to enhancing operational efficiency and achieving business objectives.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Chief executive officer
ISRAA MOON GLOBAL COMPANY
Makkah, Saudi Arabia
01.2025 - Current
- Promoted talent development programs; enhanced skillsets within the organisation noted.
Hotel manager
Luluah Al Iman Hotels
Makkah, Mecca Region
08.2019 - 02.2024
- Organised successful corporate events with meticulous attention to detail.
- Ensured pristine room conditions to enhance guest comfort.
- Responded promptly to customer complaints ensuring swift resolution and customer retention.
- Maintained compliance with health and safety regulations within the premises.
Project coordinator
RoyalMate Est
Makkah, Mecca Region
03.2017 - 05.2019
- Responded promptly to client queries, boosting customer satisfaction levels.
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Created a harmonious work environment by resolving conflicts amongst team members.
- Liaised with suppliers and contractors for seamless delivery of resources.
ICR OFFICER
Pre-press Bangladesh
Dhaka, Bangladesh
04.2014 - 02.2017
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Delivered top-notch service to visitors, enhancing their experience at the venue.
- Conducted risk assessments to ensure public safety.
- Assisted during special events and large-scale operations ensuring smooth running of activities.
Education
Diploma - Electrical Engineering
Bangladesh Institute Of Technology
Dhaka, Bangladesh 02.2015 - 11.2017
Skills
- Global operations
- Strategic visioning
- E-Commerce strategy
- Sales growth strategies
- Executive presence
- resourceful problem-solving
- Staff rostering
- Food presentation aptitude
- Proficient in catering software
- HACCP certification
Timeline
Chief executive officer
ISRAA MOON GLOBAL COMPANY
01.2025 - Current
Hotel manager
Luluah Al Iman Hotels
08.2019 - 02.2024
Project coordinator
RoyalMate Est
03.2017 - 05.2019
Diploma - Electrical Engineering
Bangladesh Institute Of Technology
02.2015 - 11.2017
ICR OFFICER
Pre-press Bangladesh
04.2014 - 02.2017