HAYAT ESSA AL-SANAD
Jubail,Eastern Province
Summary
Accomplished professional with expertise in written and verbal communication across Arabic, English, and Urdu. Proficient in Microsoft Office, skilled in multilingual typing, and adept at leveraging Oracle, SAP systems, Citrix, ARIBA, and SuccessFactors to enhance operational efficiency. Exhibits robust technical capabilities and multilingual proficiency, effectively supporting organizational objectives.
Overview
16
16
years of professional experience
4051
4051
years of post-secondary education
1
1
Certification
Work history
Soft Services Supervisor
United Sulb Co.
Jubail, Eastern Province
2024.01 - 2026.02
- Processed vendor invoices for purchase orders efficiently, ensuring timely payments.
- Verified all aspects of invoices before creating purchase orders through SAP.
- Recorded invoices in SAP systematically while processing debit notes as required.
- Prepared purchase requests for Facilities Management, Security, and HR departments.
- Developed statements of work independently or with assistance from Bahrain Facilities Management.
- Generated material codes using material request system to streamline inventory management.
- Facilitated supplier meetings to clarify technical aspects of purchase requests.
- Created CPR forms and secured necessary approvals effectively.
- Coordinated pest control efforts thereby maintaining hygienic conditions at workplace.
- Resolved customer complaints promptly, enhancing customer satisfaction levels.
- Conducted regular performance reviews of soft services team members to ensure high-quality service delivery.
- Managed catering at corporate events leading to positive feedback from guests.
Admin & FM Officer
United Sulb Co.
Jubail, Eastern Province
2019.11 - 2023.12
- Received all vendor invoices for processing and payment against purchase orders.
- Prepared purchase requisitions for facilities management and security, coordinating with procurement.
- Submitted contractor monthly headcount and man hour reports to finance department.
- Processed daily canteen reports and segregated costs for accurate invoicing.
- Recorded issued pantry and cleaning materials across departments.
- Generated petty cash reports using SAP.
Expeditor I
Saudi Cement Co.
Dammam, Eastern Province
2019.07 - 2019.10
- Expedited delivery of all overseas orders by coordinating with suppliers and freight forwarders.
- Ensured timely arrival of ordered materials through effective follow-up with stakeholders.
- Facilitated selection of optimal freight forwarders to enhance customer service and reduce transportation costs.
- Coordinated documentation processes for efficient shipment clearance.
HR Coordinator
Axiom Telecom Company
Dammam, Eastern Province
2015.05 - 2017.12
- Managed full process of airlines and hotel bookings through assigned agencies until invoicing and payment.
- Administered medical insurance processes including additions, deletions, card issuance, and distributions.
- Prepared various letters including disciplinary notices, salary certificates, and visa letters.
- Coordinated company loans and payroll transactions to ensure timely processing.
- Generated monthly reports on SLA compliance and turnover metrics.
Executive Assistant
Dana Bay Tourism Co.
Dammam, Eastern Province
2014.04 - 2014.07
- Attended operational meetings to propose solutions for outstanding issues.
- Managed email correspondence on behalf of department head during absences.
- Updated monthly reports and gathered current project photographs from site.
- Compiled expense reports for submitted invoices.
- Served as point of contact among executives, employees, clients, and external partners.
- Formatted communications into memos, emails, presentations, and reports.
- Organised and maintained office filing systems for improved accessibility.
- Took minutes during meetings accurately preserving crucial details for future reference.
- Handled confidential documents securely maintaining privacy and trustworthiness within firm.
Executive Assistant
Global Suhaimi Company
Dammam, Eastern Province
2009.09 - 2014.01
- Compiled weekly production reports detailing project specifics and revenue.
- Facilitated client follow-ups for payments and outstanding dues.
- Acknowledged enquiries and RFQs, preparing quotations post evaluation by department head.
- Developed project plans upon contract award, coordinating with department head until project completion.
- Calculated vehicle and machinery expenses based on usage metrics, correlating costs with projects.
- Procured materials by issuing RFQs to approved clients and selecting competitive quotations.
- Generated delivery notes and invoices for accounts upon material receipt, ensuring timely payment processing.
- Conducted inspections by liaising with safety officers to ensure compliance and address violations.
Education
Bachelor’s degree - English Literature
Imam Abdulrahman Bin Faisal University
Dammam 2001.04 - /2007
CIPD3 - Foundation Certificate in People Practice - HR
Oakwood International
Dubai, UAE CIPD-5 - Associate Diploma in People Management - HR
Oakwood International
Dubai, UAE Skills
- Written and verbal communication in Arabic and English
- Fluent Urdu speaker
- Microsoft Office proficiency
- Typing skills in Arabic and English
- Oracle and SAP systems expertise
- Familiarity with Citrix and ARIBA
- Experience with SuccessFactors
Certification
- ISO 9001 Awareness Course (Version 2000), on 19 – 21/12/ 2009 from Global SUHAIMI Co.
- Advanced Business English, on 06/02/2010 to 26/05/2010 from CLC.
- Administrative & Supervision Skills, on 25-29/09/2010 from Al MONASAQ Training Center.
- Internal Quality Auditing, on 17-18/05/2011 from FAHSS TUV NORD SA.
- Introduction to HR Functions, for 4 hours on 24/09/2018 from DOROOB.
- Self-Development Series – Self Esteem and Efficacy, for 2 hours on 10/03/2019 from DOROOB.
- Ransomware V2, on 12/07/2020 from COFENSE.
- Basic Work Skills – 1, for 4 hours on 07/09/2020 from DOROOB.
- Basic Work Skills – 2, for 5 hours on 09/09/2020 from DOROOB.
- Mixed Work Environment Ethics, for 1 hour on 10/09/2020 from DOROOB.
- Introduction to cyber psychology, for 9 hours on 12-13/12/2020 from Al-KAWTHER Training Center.
- Malicious Links V2, on 17/12/2020 from COFENSE.
Languages
Arabic
Native
English
Fluent
Hindi
Advanced
Timeline
Soft Services Supervisor
United Sulb Co.
2024.01 - 2026.02
Admin & FM Officer
United Sulb Co.
2019.11 - 2023.12
Expeditor I
Saudi Cement Co.
2019.07 - 2019.10
HR Coordinator
Axiom Telecom Company
2015.05 - 2017.12
Executive Assistant
Dana Bay Tourism Co.
2014.04 - 2014.07
Executive Assistant
Global Suhaimi Company
2009.09 - 2014.01
Bachelor’s degree - English Literature
Imam Abdulrahman Bin Faisal University
2001.04 - /2007
CIPD3 - Foundation Certificate in People Practice - HR
Oakwood International
CIPD-5 - Associate Diploma in People Management - HR
Oakwood International