Haytham Saied
Area Manager
Dammam
Summary
performance. Enterprising all managerial work successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
17
17
years of professional experience
1
1
Language
Work History
Area Manager
Prime Market
Dammam
10.2021 - Current
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
- Suggested corrective services to handle customer complaints.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Helped plan marketing strategies.
- Traveled to over [10] locations per week to manage each store and perform reviews of individual managers and employees.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Increased sales by target establishing goals, overseeing performance and mentoring staff.
- Reported issues to higher management with great detail.
Area Manager
Ramez International Group
Dammam
05.2016 - 01.2019
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Set sales objectives and attainment plans for my region.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Submitted reports to senior management to aid in business decision-making and planning.
Human Resources Executive
Gulf Energy International company
dammam
05.2015 - 04.2016
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Conducted company-wide town hall meetings to convey updates.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Accounts Executive
Building & Facilities Technology Est.
AL Jubail
12.2010 - 03.2015
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Assistant Branch Manager, Operations
Khair Zaman (Metro Market Group)
C airo
12.2009 - 09.2010
- Executed sales and marketing initiatives to increase revenue for company.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
- Prepared variety of different written communications, reports and documents.
- Received and processed stock into inventory management system.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Call Center Quality Analyst
City Cab Group.
Cairo
11.2006 - 09.2009
- Created and optimized records management strategies to coordinate and protect information.
- Recommended call center operational improvements based on tracking and analysis all call and agent performance
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Worked with customers to understand needs and provide excellent service.
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Account Executive
Ragab Son Market Group
Cairo
02.2004 - 08.2006
- Gathered financial information, prepared documents and closed books.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Pharmacy Assistant
Alrahman Pharmacy
Cairo
03.2002 - 03.2004
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Supported operations with filing, copying and faxing.
Education
Bachelor of Accountancy - Accounting And Finance
05.2003 - 05.2003
Skills
Relationship building and management
undefinedTimeline
Area Manager - Prime Market
10.2021 - Current
Area Manager - Ramez International Group
05.2016 - 01.2019
Human Resources Executive - Gulf Energy International company
05.2015 - 04.2016
Accounts Executive - Building & Facilities Technology Est.
12.2010 - 03.2015
Assistant Branch Manager, Operations - Khair Zaman (Metro Market Group)
12.2009 - 09.2010
Call Center Quality Analyst - City Cab Group.
11.2006 - 09.2009
Account Executive - Ragab Son Market Group
02.2004 - 08.2006
Minofia University - Bachelor of Accountancy, Accounting And Finance
05.2003 - 05.2003
Pharmacy Assistant - Alrahman Pharmacy
03.2002 - 03.2004
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