HIND ALARFAI
Tabuk,07
Summary
Dynamic Computer Science Graduate and IT Specialist with hands-on experience in the AMAALA project at Larsen & Toubro, adept at networking, system administration, and configuring diverse IT devices. Recognized as an innovative problem solver with a robust technical skill set and fluency in English, committed to delivering reliable IT solutions that enhance business operations. Proven ability to support organizational efficiency through creative approaches to technology challenges. Certified by the Saudi Council of Engineers, demonstrating a strong foundation in industry standards and practices.
Overview
1
1
year of professional experience
Work History
IT Engineer
Larsen & Toubro
Al Wajh - Tabuk
09.2024 - Current
- Allocated and configured 100+ laptops/desktops, installed company software and trained employees on efficient usage.
- Set up and maintained WiFi networks, managing bandwidth, user access, and multiple SSIDs.
- Configured and maintained SIP-based IP phone system (VoIP) with 200+ extensions.
- Setup and restricted office printers, implementing password-protected printing and color-use limitations.
- Configured VR solutions for the EHS team to enhance safety training and reduce worksite accidents.
- Initiated weekly IT and cybersecurity awareness emails, improving employee digital literacy.
- Acted as the liaison between the company and ISPs, ensuring stable and optimized internet services.
- Planned and implemented a full site network, creating detailed network diagrams, guiding workers in execution, and ensuring a fully connected, functional worksite ready for all office operations.
- Offered IT support for many types of technical problems using support apps like BeyondTrust in both English and Arabic language.
- Designed and deployed effective IT solutions for increased productivity and streamlined operations.
Education
Bachelor of Computer Science -
University of Tabuk
Skills
- IT Infrastructure & Networking
- System Administration
- Network Design & Implementation
- WiFi & Bandwidth Management
- Office Technology Management
- Microsoft 365 & Google Workspace
- Task & Time Management
- Collaboration & Leadership
- Problem-Solving & Detail-Oriented
- Training & Development
- Organizational & Systematic Thinking
- Growth & Development-Oriented
- Network administration
- IT problem management
- IT infrastructure
- IT team building
LANGUAGES
Arabic Native.
Native or Bilingual
English Advanced (STEP Score 91%).
Full Professional
Timeline
IT Engineer
Larsen & Toubro
09.2024 - Current
Bachelor of Computer Science -
University of Tabuk