Hi, I’m
Hussa Saad Alharbi
Riyadh,Riyadh Region
Summary
Engaging leader with proven success applying project management techniques to execute plans. Talented at resource management, budget governance and staff development. Evaluates processes critically to identify areas of improvement and implement detailed action plans for positive results.
Overview
5
years of professional experience
4
years of post-secondary education
Work History
Alrajhi bankal.Qassim
Customer service
09.2022 - 01.2023
Job overview
- Conducted market research to guide organisational strategy and decision-making.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Championed organisational values to instil sense of loyalty and community.
ALWSTAH United TradingCompanyal.Qassim
Assistant manager
03.2021 - 08.2022
Job overview
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
pleasure of Arafa.al.Qassim
Marketing
11.2020 - 03.2021
Job overview
- Conducted market research to identify customer needs and preferences.
- Led cross-functional teams in the development of impactful marketing collateral.
- Analysed market trends and competitor activities to inform marketing strategies.
- Coordinated participation in industry events to maximise networking opportunities.
Having faith in National Schoolsal.Qassim
Teacher
01.2020 - 10.2020
Job overview
- Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
- Completed training courses to keep up-to-date with new teaching methods and developments in the field.
- Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
- Planned and organised classrooms that consistently facilitated positive learning experience.
nawaem_onaizahal.Qassim
marketing
01.2018 - 12.2019
Job overview
- Communicated new listings to buyers and tenants on waiting lists, increasing off-market sales.
- Built positive rapport with buyers and sellers to achieve excellent customer satisfaction.
- Showed prospective buyers around homes and fielded questions using excellent property knowledge.
- Advised prospective buyers of rejected offers and advised on adaptations to secure sales.
Education
Qassim universityQassim
bachelor of Arabic language from Arabic language
01.2016 - 01.2020
Establishing and developing photography skillsAl-Qassim Region
Diploma
E-MarketingAl-Qassim Region
Diploma
Cyber securityal.Qassim
Diploma
Information Securityal.Qassim
Diploma
Technical skills in education and jobAl-Qassim Region
Diploma
Administrative empowermentAl-Qassim Region
Diploma
Franchise campal.Qassim
Diploma
Skills
- Advanced product knowledge
- Lead management
- Dispute resolution
- Customer retention
- CRM implementation
- Excel proficiency
- Payment processing
- Staff training and mentorship
- Customer care
- Customer experience
- Sales forecasting
- Hiver knowledge
- Queue management
- Salesforce
- Microsoft Office Suite
Languages
Arabic
Native
English
Intermediate
Timeline
Customer service
Alrajhi bank
09.2022 - 01.2023
Assistant manager
ALWSTAH United TradingCompany
03.2021 - 08.2022
Marketing
pleasure of Arafa.
11.2020 - 03.2021
Teacher
Having faith in National Schools
01.2020 - 10.2020
marketing
nawaem_onaizah
01.2018 - 12.2019
Qassim university
bachelor of Arabic language from Arabic language
01.2016 - 01.2020
Establishing and developing photography skills
Diploma
E-Marketing
Diploma
Cyber security
Diploma
Information Security
Diploma
Technical skills in education and job
Diploma
Administrative empowerment
Diploma
Franchise camp
Diploma
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