Dynamic Administrative Manager with expertise in driving team performance and enhancing workplace culture. Implements staff development initiatives and monitors performance to achieve departmental objectives. Cultivates a collaborative environment, ensuring effective communication and operational efficiency. Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Manager
Integrity Examination & Solution Co
Jubail, Saudi Arabia
07.2023 - Current
Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
Monitored staff performance and developed improvement plans.
Managed front desk team and helped promptly resolve workday issues to back up employees.
Cultivated a positive work environment, fostering teamwork and encouraging open communication among staff.
Managed office policies and procedures to achieve continuous improvement in customer experience and office efficiency.
Managed payroll processing for the office, ensuring accurate and timely salary payments to all employees.
Mentored new staff on correct procedures, compliance requirements and performance strategies.
Monitored email and postal correspondence, directing messages to appropriate departments and responding to enquiries promptly.
Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Supervised a team of administrative assistants, delegating tasks effectively to meet departmental objectives.
Administrator
Jubail Energy Company
Jubail, Saudi Arabia
06.2020 - 05.2023
Managed client communications by answering phones and corresponding through email.
Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
Administrator
Yusrina Contractor Company
Jubail, Saudi Arabia
03.2018 - 05.2020
Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
Completed daily billing, collections and reporting duties.
Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
Maintenance Technician
Binladin Group Company
Jubail, Saudi Arabia
08.2015 - 12.2017
Kept machines in good working order by performing preventative maintenance.
Responded to emergency breakdowns outside regular working hours, restoring operations with minimal disruption.
Took appropriate health and safety precautions to minimise risk of injury.
Education
Diploma of Higher Education - General Administration
King Faisal University
Al Ahsa
01-2026
High School - General Study
Nokhbat Alajyal High School
Jubail
01-2015
Skills
Office administration
Staff supervision
Payroll administration
Customer service
Document management
Team building
Recruitment processes
Emergency response procedures
Firefighting activities
Incident safety
Team management
Flexible attitude to shifts
Team leadership
Performance monitoring
Analytical
Analysing data trends
Languages
Arabic
First Language
English
Advanced
C1
Certification
Secretarial and Office Management, Technical and Vocational Training Corporation. (2025)
Developing Professional Etiquette Skills in Educational Institution. (2025)
Traffic Safety, Sasref Company. (2016)
Basics of Electricity, Jubail Institution Technology. (2017)
EHSS Program and Procedure, Sipchem Company. (2023)
Timeline
Administrative Manager
Integrity Examination & Solution Co
07.2023 - Current
Administrator
Jubail Energy Company
06.2020 - 05.2023
Administrator
Yusrina Contractor Company
03.2018 - 05.2020
Maintenance Technician
Binladin Group Company
08.2015 - 12.2017
Diploma of Higher Education - General Administration