HUSSAM HAMAD
Dammam,Eastern Province
Summary
Accomplished professional specializing in target market analysis, regulatory compliance, and market research. Proven ability to analyze complex data to inform strategic decisions and ensure compliance with industry regulations. Dedicated to utilizing analytical skills to drive business growth and sustain competitive advantage.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work history
Sales and operation manager
SAAD OTHMAN
Dammam, Eastern Province
2022.09 - Current
- Assisted in streamlining internal processes to enhance operational efficiency.
- Supported implementation of operational policies for adherence to regulations.
- Helped analyse market trends to inform product development strategies.
- Facilitated management of supplier relationships to improve service delivery standards.
- Aided in optimising inventory management systems to minimise stock wastage.
- Contributed to analysis of sales reports to identify trends and modify strategies.
- Assisted in developing sales strategies aimed at driving business growth.
- Allocated materials and scheduling for teams on individual projects.
- Coordinated and managed paid marketing campaigns across various platforms, closely monitoring outcomes to maximise ROI.
- Managed supplier relationships to enhance service delivery standards.
Site In Charge
SAAD OTHMAN
Al Jubayl, Eastern Province
2017.08 - 2022.08
- Executed daily tasks with accuracy and efficiency.
- Acquired skills to improve workflow processes.
- Completed assignments within set deadlines.
- Displayed helpfulness approachability to support colleagues.
- Worked flexible hours, including nights and weekends.
- Managed over 20 Customer class per day.
- Applied critical analysis to address issues and propose solutions.
- Processed customer orders accurately and swiftly.
- Provided effective customer service while handling challenging situations.
- Demonstrated enthusiasm in dynamic work environment.
- Oversaw daily operations to sustain productivity levels.
- Implemented customer service strategy to enhance satisfaction.
- Finalized customer orders with precision and speed.
- Consistently arrived at work on time and ready to start immediately.
Supervisor
SAAD OTHMAN.CO
Al Jubayl, Eastern Province
2009.03 - 2017.03
- Organised team resources to support project timelines.
- Assisted in recruitment of quality staff members.
- Facilitated team meetings to enhance communication among members.
- Monitored employee attendance records to uphold discipline within team.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Managed over 30 customer calls per day', or "Increased sales by 10%"
- Supervised activities of workers and enforced safety regulations.
- Improved workplace safety to reduce accidents and near misses.
- Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.
- Analyses and improved manufacturing processes to cut costs.
Education
Bachelor of Engineering - Khartoom
Sudan University of Science and Technology
SUDANE 2002.03 - 2008.10
Skills
- Target market analysis
- Regulatory compliance
- Market research and insights
- Decisive decision-making
Timeline
Sales and operation manager
SAAD OTHMAN
2022.09 - Current
Site In Charge
SAAD OTHMAN
2017.08 - 2022.08
Supervisor
SAAD OTHMAN.CO
2009.03 - 2017.03
Bachelor of Engineering - Khartoom
Sudan University of Science and Technology
2002.03 - 2008.10