Summary
Overview
Work History
Education
Skills
Languages
Timeline

HUSSAM NAJI

Jeddah,AL-Basateen,ismil,bin katheer

Summary

Hardworking supervision professional inspiring housekeeping teams to achieve spotless results. Planned and coordinated staff and resources proactively to achieve daily targets. Set first-class hygiene and sanitation standards to maintain health and safety compliance. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Housekeeping manager

Ekono by Leva Hotel
Jeddah, Saudi Arabia
03.2021 - Current
  • Generated accurate housekeeping records using Office programs.
  • Maximised efficiency by strategically preparing work assignments,
  • Conducted morning pre-shift meetings
  • Hired, trained and evaluated performance of 33 housekeeping staff for 2 years.
  • Communicated repair needs to maintenance staff for prompt remedial action.
  • Led housekeeping teams within busy 90 room hotels.
  • Updated training programmes to enhance employee performance.
  • Evaluated employee performance and developed improvement plans, maximising team efficiency.
  • Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.

Education

Tourism diploma - College of Tourism

Sanaa University, Yemen-Sana'a
02.2009 - 11.2012

Skills

  • Hospitality management
  • Housekeeping reporting
  • Performance appraisals
  • Cost control
  • Housekeeping supply inventory
  • Housekeeping staff training
  • Room inspections
  • Inventory supply management
  • Inspiring leadership style
  • Budget governance
  • Linen management
  • Housekeeping cost reduction methods
  • Laundry management
  • Deep cleaning techniques

Languages

Arabic
Master or proficient
C2
English
Elementary
A2

Timeline

Housekeeping manager - Ekono by Leva Hotel
03.2021 - Current
Sanaa University - Tourism diploma, College of Tourism
02.2009 - 11.2012
HUSSAM NAJI