Imran Hussain Kazmi
Riyadh,Saudi Arabia
Summary
Results-driven Professional experienced in documentation, record keeping, and HR policy development. Delivered operational efficiency and cost-reduction initiatives through strategic decision-making and performance management. Focused on enhancing service quality and achieving organisational goals through effective planning, prioritisation, and collaboration.
Overview
4
4
Languages
1
1
Certification
11
11
years of post-secondary education
8
8
years of professional experience
Work history
Assistant administration manager
Eastern Mediterranean University
Famagusta, North Cyprus
2019.11 - 2026.02
- Supervised administrative staff, ensuring compliance with company policies and standards.
- Directed operations for accounts, reconciliations and payroll.
- Maintained seamless business operations by coordinating tasks among various teams.
- Controlled, monitored and documented administrative processes and procedures.
- Improved communication channels by establishing regular team meetings.
- Established effective workflow systems; result was enhanced productivity.
- Facilitated staff training sessions to increase skill levels.
- Reduced operational issues with meticulous attention to detail in documentation.
- Prepared comprehensive reports for managerial review.
- Resolved conflicts amongst staff members for harmonious a harmonious work environment.
- Managed customer inquiries to enhance satisfaction and loyalty.
- Maintained confidentiality of sensitive information at all times.
- Collaborated with departments to strengthen teamwork and unity across the organization.
- Organised office files, enhancing ease of retrieval and use.
- Implemented a digital filing system to improve document accessibility.
- Evaluated documents, briefs and reports submitted by subordinate staff and managers.
- Represented organisation publicly at events, meetings and conferences.
Receptionist
Caesar Blue Hotel
Iskele, North Cyprus
2021.06 - 2024.08
- Welcomed guests as the first point of contact, offering warm greetings and helpful assistance upon arrival.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Managed phone calls, resulting in effective communication flow within the company.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Maintained accurate logs of visitor entries for security purposes.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained accurate and up-to-date records for smooth handovers.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Completed data entry tasks whilst adhering to strict deadlines.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Collaborated with team members in organising company events, enhancing team cohesion and morale building activities.
- Upheld confidentiality with sensitive information handling procedures.
- Updated [Spreadsheet] with important office metrics and logged daily activities.
- Functioned as the first point of contact for diverse personnel.
Event coordinator
Eastern Mediterranean University
Famagusta, North Cyprus
2018.02 - 2019.01
- Facilitated smooth running of events by coordinating all logistical elements.
- Ensured participant satisfaction with effective communication and problem-solving skills.
- Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
- Navigated budget constraints whilst ensuring high-quality delivery of events.
- Established strong relationships with suppliers to secure cost-effective deals.
- Improved event appeal by identifying and booking unique venues.
- Sourced suitable entertainment options, creating memorable experiences for attendees.
- Implemented creative décor ideas for enhanced aesthetic appeal of events.
- Generated publicity for the events through effective use of social media platforms.
- Conducted post-event evaluations to improve future events.
Training manager
E.A. Juffali & Bros. Shaza Hotel Project
Riyadh, Saudi Arabia
2018.01 - 2018.02
- Fostered an environment conducive to continuous professional development with regular feedback sessions.
- Identified skill gaps among workforce, enabling targeted training interventions.
- Collaborated with department heads to design role-specific training, enhancing work efficiency.
- Aligned training objectives with business goals for streamlined operations.
- Conducted job role analyses to identify key areas for improvement.
- Ensured compliance with industry standards through rigorous quality control checks on all training materials.
- Monitored training budgets to ensure cost-effective delivery of services.
- Elevated company reputation as a top employer due its focus on personal and professional growth opportunities offered to employees.
Internship trainer
E.A.Juffali & Bros.
Riyadh, Saudi Arabia
2019.06 - 2019.08
- Developed customised training materials to meet specific intern needs.
- Facilitated workshops and seminars for enhancing knowledge base of trainees.
- Increased understanding of course material with hands-on teaching techniques.
- Coordinated with department heads to align training content with business objectives.
- Ensured compliance with company policies whilst conducting various training sessions.
- Conducted regular reviews and revisions to training content for continuous improvement.
- Streamlined administrative tasks for efficient management of training schedule.
- Demonstrated technical aptitude with daily operation of complex machinery.
- Inspected finished pieces meticulously, guaranteeing customer satisfaction with each order fulfilled.
- Maintained consistent quality by routinely inspecting finished pieces.
- Enhanced fleet performance to reduce operational costs. by implementing strategic routing schedules.
- Boosted delivery efficiency to meet customer expectations. by coordinating logistics effectively.
Education
Bachelor of Business Administration - Accounting
Eastern Mediterranean University
Famagusta, Northern Cyprus 2020.02 - 2025.12
Bachelor of Engineering - Computer, Industrial
Eastern Mediterranean University
Famagusta, North Cyprus 2015.09 - 2020.02
High School Diploma - Science
New Middle East International School
Riyadh, Saudi Arabia 2011.05 - 2012.06
Skills
- Knowledge of HR policies
- Payroll management
- Budgeting and finance
- Process improvement understanding
- Operational efficiency
- Cost-reduction strategies
- Documentation and record keeping
- Document management
- Report-writing
- Data analysis and reporting
- Administrative oversight
- Office management
- Project administration
- Project coordination mastery
- Supply chain management
- Meeting organisation
- Internal communication
- Relationship Management
- Decision-Making competence
- Performance management prowess
- Compliance monitoring
- Time management aptitude
- Confidentiality awareness
- Proficient in Microsoft Office
- Budgeting and finance
- Proficient in Microsoft Office
Languages
English
Upper intermediate
Arabic
Beginner
Urdu
Native
Turkish
Upper intermediate
Affiliations
- music
- technology
- movies
Certification
Digital Marketing Google Certification
Timeline
Receptionist
Caesar Blue Hotel
2021.06 - 2024.08
Bachelor of Business Administration - Accounting
Eastern Mediterranean University
2020.02 - 2025.12
Assistant administration manager
Eastern Mediterranean University
2019.11 - 2026.02
Internship trainer
E.A.Juffali & Bros.
2019.06 - 2019.08
Event coordinator
Eastern Mediterranean University
2018.02 - 2019.01
Training manager
E.A. Juffali & Bros. Shaza Hotel Project
2018.01 - 2018.02
Bachelor of Engineering - Computer, Industrial
Eastern Mediterranean University
2015.09 - 2020.02
High School Diploma - Science
New Middle East International School
2011.05 - 2012.06