Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Volunteer
Insaf Saied

Insaf Saied

Jeddah,Saudi Arabia

Summary

Multi-tasking Manager well-known for creating a positive workplace and a high-performing teams. Resourceful and offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver to maintain the quality of services and products.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Project manager

Platinum (Advertising Agency)
Jeddah, Jeddah
09.2021 - Current
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Drove contract renewals through proactive calls and follow up campaigns.
  • Defined risk profiles for each project and prepared contingency plans to minimise business risk.
  • Used business intelligence reports to manage project financials, initialise project invoicing and revenue recognition.
  • Implemented and maintained appropriate systems to enable successful planning and scheduling.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Developed account growth strategy by identifying opportunities with existing accounts.

Office Manager

Concept M (Construction Company)
Jeddah, Mecca Region
02.2020 - 07.2021
  • Built rapport with key stakeholders to improve communication and operational delivery.
  • Provided complete meeting support, including materials preparation and minute-taking.
  • Finalized vendor and employee contracts with strong legal knowledge.
  • Prepared vendor invoices and processed incoming payments.
  • Negotiated with vendors to minimize costs and improve service delivery.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.

Flight Attendant

Saudi Airlines
Jeddah, Saudi Arabia
09.2015 - 12.2019
  • Served beverages and food items and answered questions about such offerings to passengers during flights.
  • Facilitated communications between flight deck and cabin crew prior to and during flights, promoting smooth operations.
  • Attended workshops and training sessions in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Inspected aircraft interior prior to, during and after flights, ensuring emergency equipment was in place.
  • Maintained firm yet positive attitude when dealing with distressed passengers by calming fears and providing secure environments.
  • Maintained high standards of cleanliness and personal appearance, promoting sense of professionalism and passenger confidence in crew.

Education

A-Levels - Brand Management

University of London (online course)
Saudi Arabia
02.2023 -

Some College (No Degree) - Architecture

Ibn Khladoun University
Tunisia
09.2012 - 06.2013

Bachelor of Science - Sciences

7 November High School
Tunisia
09.2010 - 09.2011

Skills

  • Excel
  • Word
  • Power Point
  • Computer skills
  • Collaborating with designers
  • Public Relations
  • Networking skills
  • Highly competitive
  • Event planning
  • Customer service
  • Interpersonal skills
  • Account management
  • Strong lead development skills
  • Brand management

Languages

Arabic
Native language
French
Fluent
English
Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

A-Levels - Brand Management

University of London (online course)
02.2023 -

Project manager

Platinum (Advertising Agency)
09.2021 - Current

Office Manager

Concept M (Construction Company)
02.2020 - 07.2021

Flight Attendant

Saudi Airlines
09.2015 - 12.2019

Some College (No Degree) - Architecture

Ibn Khladoun University
09.2012 - 06.2013

Bachelor of Science - Sciences

7 November High School
09.2010 - 09.2011
Insaf Saied