Islam Ahmed Nady
Riyadh,Saudi Arabia
Summary
Seeking a dynamic role within the food and beverage sector, I bring a wealth of technical expertise and professional acumen to the table. My aim is to leverage my extensive background and exceptional communication skills to secure a part-time position that promises enriching experiences. With a solid foundation in the industry, I am poised to contribute effectively to your team and am eager to explore the opportunities that align with my career aspirations.
Overview
11
11
years of professional experience
Work history
Store manager
Kfc
Riyadh, ksa
06.2015 - 06.2021
- Led and directed team members on effective methods, operations and procedures.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Recognized and formally acknowledged outstanding performance to boost company morale and productivity.
- Developed, implemented and managed business plans and promote profitable food and beverage sales.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Strategically reviewed and planned staffing levels for employees based on daily volumes.
- Increase sales and profits while managing costs.
- Strategically developed effective marketing plans to continuously evaluate business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive change within restaurant.
area manger
Dunkin Donut
Riyadh, ksa
08.2021 - 04.2026
- Conduct daily safety checks on machinery and equipment before operation.
- Operate multi-utility loader (MUL) to move materials around the construction site.
- Perform routine maintenance and minor repairs on MUL to ensure optimal functionality.
- Collaborate with the ground team to plan and execute material handling tasks efficiently.
- Follow operational guidelines and company protocols to maintain safety standards.
- Report any machine malfunctions or safety incidents to the supervisor immediately.
- Adjust MUL settings and attachments according to the specific requirements of each task.
- Keep accurate logs of material movement and machine hours for project tracking.
- Participate in training sessions to stay updated on new MUL models and technology.
- Keep accurate logs of material movement and machine hours for project tracking.
Education
Bachelor of Science - Tourism and Hospitality
Minya University
MinyaSkills
- Work Under Stress
- Decision Making
- Complex Problem Solving
- Creative Design
- Innovative
- Service-Focused
LANGUAGES
English
Arabic
DRIVING LICENSE
- Driving license category
- Saudi driving license
Timeline
area manger
Dunkin Donut
08.2021 - 04.2026
Store manager
Kfc
06.2015 - 06.2021
Bachelor of Science - Tourism and Hospitality
Minya University