Islomjon Khamidov
riyadh,Saudi Arabia
Summary
Dynamic and dedicated professional with a strong capability in up-selling and extensive menu knowledge. Known for maintaining a positive attitude and excelling in team collaboration. Committed to leveraging skills to enhance customer satisfaction and drive business growth.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Head waiter In Michelin Star Steak House
House Of Grill
Riyadh, Riyadh Region
09.2023 - Current
- Assisted in menu development for improved guest satisfaction.
- Facilitated effective communication between kitchen staff and waiting staff to relay menu updates and process changes.
- Promoted special events at the restaurant resulting in increased bookings.
- Resolved customer complaints promptly, fostering a positive dining environment.
- Reduced guest risks by understanding and clearly communicating allergies and intolerances.
- Oversaw staff schedules according to strengths to build productive teams for each shift.
- Encouraged repeat business by presenting clean and welcoming dining environment.
Waiter
Asteria Cremlin Place
Antalya , Turkey
03.2022 - 11.2022
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Accurately took orders, making menu recommendations as appropriate.
Waiter
Maia Handmade Chocolates And Cafe
Doha, Qatar
01.2020 - 01.2022
- Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service.
- Advised customers on wine and beverage pairings with selected food items.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Communicated regularly with management regarding customer feedback and staff performance issues.
Education
Managment - Fergana
Fergana Economy College
Uzbekistan 09.2015 - 06.2018
Skills
- Up-selling capability
- Menu knowledgeability
- Positive attitude
- Team collaboration
Languages
English
Upper intermediate
Russian
Advanced
Turkish
Advanced
Timeline
Head waiter In Michelin Star Steak House
House Of Grill
09.2023 - Current
Waiter
Asteria Cremlin Place
03.2022 - 11.2022
Waiter
Maia Handmade Chocolates And Cafe
01.2020 - 01.2022
Managment - Fergana
Fergana Economy College
09.2015 - 06.2018
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