Dependable professional with expertise in customer service, data entry, and records management. Highly organized and self-motivated, demonstrating strong communication and interpersonal skills. Proven ability to prioritize tasks effectively and consistently meet deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Branches Manager (Women’s Housing)
Samt Al Madina Company Ltd
Riyadh
11.2024 - Current
Monitored the performance of staff members.
Assisted in developing improvement plans for team members.
Supported training initiatives to enhance team skills.
Led a team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
Administrative & Operations Officer
Truss - Elevatores & Escalators Company
Riyadh
03.2023 - 10.2024
Organised office documentation and maintained an updated filing system.
Provided professional support to customers ensuring access to desired products.
Handled incidents calmly and effectively, resolving issues quickly and appropriately.
Assisted in day-to-day operations through effective planning, organisation, and problem-solving skills.
Evaluated staffing levels to implement changes meeting performance and budget objectives.
Monitored different departments to ensure target goals were verified and achieved.
Education
Certificate of Higher Education - Bachelor of Laws in Public Low
QSouth Valley University
Qinna
01-2022
Skills
Staff and office management
Customer service and relations
Operations oversight
Languages
Arabic Native
English Intermediate
Qualifications
Human development
Organization Skills
ICDL, IC3
Certification
Level B Hospitality & Event Certification
Interests
Reading
Podcasting
Running
Timeline
Residential Branches Manager (Women’s Housing)
Samt Al Madina Company Ltd
11.2024 - Current
Administrative & Operations Officer
Truss - Elevatores & Escalators Company
03.2023 - 10.2024
Certificate of Higher Education - Bachelor of Laws in Public Low
Associate Director of Housing for Residential Education at University of Wisconsin – Green BayAssociate Director of Housing for Residential Education at University of Wisconsin – Green Bay