Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jafaru Musa

Jafaru Musa

Riyadh

Summary

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Overview

7
7
years of professional experience

Work History

Waiter/ Captain waiter

Medley Restaurant
Jeddah , Saudi Arabia
09.2023 - 02.2024

* Sets tables with clean linen, cutlery, crockery and glassware;
* Presents menus and wine lists to patrons and may describe dishes
and advise on the selection of food or wine;
* Takes down orders for food or drinks and passes orders to the kitchen or bar;
* Serves food and drinks;
* Presents bill and accepts payments at the end of the meal;
* Managed over 50 customer calls per day.

Crew member

RICC/ Macdonald's
Riyadh, Saudi Arabia
08.2021 - 08.2023
  • Maintained clean and sanitary food preparation areas and equipment;
  • Prepared ingredients before busy period based on expected customer levels;
  • Prepared food and beverages within target timeframes;
  • Worked fast and accurately to meet customer needs and service goals;
  • Acted as team player by helping colleagues finish their tasks;
  • Used fryers , grills, and microwaves while following safety guidelines;
  • Demonstrated respect, friendliness and willingness to help wherever needed;
  • Greeted incoming customers, offered menu information and documented orders;
  • Took cash and card payment at checkout, providing correct change and receipts when requested;
  • Ran orders from kitchen to dining areas, drive-thru and front counter;
  • Supported store goals by maximising sales opportunities and providing great quality service;
  • Handled high-volume calls to address customer inquiries and concerns;
  • Engaged with stakeholders to build relationships and brand awareness.
  • Increased revenue by upselling and recommending products.
  • Increased customer satisfaction by resolving issues.
  • Oversaw daily operations to achieve high productivity levels.

Waiter

Golden Tulip Hotel
Accra , Ghana
01.2017 - 03.2019

* Sets tables with clean linen, cutlery, crockery and glassware;
* Presents menus and wine lists to patrons and may describe dishes
and advise on selection of food or wine;
* Takes down orders for food or drinks and passes orders to kitchen or bar;
* Serves food and drinks;
* Presents bill and accepts payments at end of meal;
* Managed over 50 customer calls per day.

Education

Diploma of Higher Education - Cyber Security

Careera Institute
Online
10.2024

Certificate of Higher Education - Business Accounting Secretariat

Presec Senior High
Osu RE,Oxford street
04.2010

Skills

  • Menu memorisation
  • High energy
  • Table setting arrangements
  • Food allergy knowledge
  • Top-tier, full-service dining background
  • Food hygiene practices
  • Service prioritization
  • High-volume dining
  • Buffet setup and takedown
  • Order taking
  • Dining experiences
  • Menu expertise
  • Cash handling expert
  • Guest relations

Languages

English
Proficient
C2
Arabic
Beginner
A1

Timeline

Waiter/ Captain waiter

Medley Restaurant
09.2023 - 02.2024

Crew member

RICC/ Macdonald's
08.2021 - 08.2023

Waiter

Golden Tulip Hotel
01.2017 - 03.2019

Diploma of Higher Education - Cyber Security

Careera Institute

Certificate of Higher Education - Business Accounting Secretariat

Presec Senior High
Jafaru Musa