Jahanzeb Amjad
Riyadh,Saudi Arabia
Summary
Dynamic Manpower Professional with expertise in workforce supervision, manpower operations, and staffing coordination. Skilled in optimizing workforce deployment, recruitment and onboarding, MPIS management, and inter-departmental coordination, ensuring smooth operations and regulatory compliance.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Manpower Supervisor
Watan First Human Resource
Riyadh, Saudi Arabia
2023.04 - Current
- Managed onboarding process for large groups of new workers, ensuring smooth integration and compliance with company policies and labor regulations.
- Supervised substantial workforce, overseeing manpower transactions and investigations through Microsoft Dynamics AX.
- Issued, renewed, and processed worker contracts, including renewal and non-renewal decisions in coordination with B2B and B2C operations.
- Managed termination processes, including contract cancellation, final exit coordination, and system updates.
- Monitored team performance, assigned tasks, and ensured operational deadlines were consistently met.
- Followed up on new arrivals, client rejections, and refusal-to-work cases to ensure timely resolution.
- Ensured Qiwa updates and contract documentation were accurate and compliant with government requirements.
- Oversaw ERP manpower processes and enhanced workflow efficiency by designing and implementing system templates.
- Coordinated with International Relations and Operations departments to resolve workforce issues within agreed service timelines.
- Facilitated medical insurance activation for new arrivals and managed renewals efficiently.
- Managed travel arrangements including annual leave, emergency departures, and final exit tickets while maintaining cost control.
- Developed and monitored travel expense budgets in line with company financial policies.
- Prepared and submitted detailed workforce performance and operational reports to CEO and Directors.
- Utilized Microsoft Power BI for manpower data analysis, workflow optimization, and departmental cost monitoring.
- Monitored Iqama expirations and coordinated renewal decisions with GR to ensure compliance with Article 80 and labor regulations.
- Handled workforce absconding cases and coordinated with GR for official reporting to authorities.
- Prepared finance-related documentation for MOL services and Iqama renewals.
- Processed sponsorship transfer requests for both B2B and B2C operations.
- Reviewed and managed investigation cases including refusal-to-work and other critical workforce matters.
- Calculated and maintained reports on employee repatriation expenses for unconsumed contract periods.
GR Supervisor
Watan First Human Resource
Riyadh, Saudi Arabia
2022.08 - 2023.04
- Led and supervised the GR team in handling all manpower-related government transactions across MOL, Qiwa, and Jawazat platforms.
- Managed complex and sensitive cases including absconding (runaway) workers, Wafdeen cases, police matters, embassy coordination, and labor disputes.
- Oversaw Iqama renewals, penalties management, final exit processing, exit re-entry visas, and work permit issuance/cancellations.
- Ensured full compliance with Saudi Labor Law, Article 80 regulations, and company internal policies.
- Reviewed, verified, and approved team submissions prior to processing through government portals to ensure accuracy and prevent penalties.
- Coordinated with Finance Department for timely government fee payments, renewals, and penalty settlements.
- Monitored expiry reports and implemented proactive renewal planning to avoid violations.
- Supervised reporting of runaway workers and ensured official notifications were submitted to concerned authorities.
- Liaised with embassies and external agencies for documentation, emergency travel documents, and case resolution.
- Supported onboarding and termination processes by coordinating with manpower operations regarding contract activation or cancellation.
- Provided guidance to B2B and B2C operations on Iqama renewal decisions based on contract renewal or non-renewal status.
- Prepared detailed operational, compliance, and risk reports for senior management review.
- Trained and developed junior GR staff to improve efficiency and regulatory knowledge.
Team Leader - Government Relations
Saudi Manpower CO
Riyadh, Saudi Arabia
2019.02 - 2022.08
- Led and supervised GR team handling manpower government transactions.
- Managed complex cases including absconding, police cases, Wafdeen cases, and embassy coordination.
- Oversaw Iqama renewals, penalties, final exits, and exit re-entry processes.
- Ensured full compliance with Saudi Labor Law (Article 80 and related regulations).
- Coordinated with Ministry of Labor (MOL), Jawazat, and other government portals.
- Reviewed and approved team transactions before submission.
- Prepared high-level operational and compliance reports for management.
- Handled critical investigation cases including refusal-to-work and violations.
- Supervised finance coordination for government fees and renewals.
- Trained and guided junior GR and manpower staff.
GR Specialist
Saudi Manpower CO
Riyadh, Saudi Arabia
2015.04 - 2019.01
- Maintained and updated employee government documentation records.
- Prepared application forms for MOL, Jawazat, and related authorities.
- Tracked expiry dates of Iqama, visas, and work permits.
- Coordinated appointment scheduling for government transactions.
- Prepared authorization letters and official correspondence.
- Renewed Iqamas and work permits for employees to ensure compliance with legal requirements.
- Report runaway in MOL.
Manpower Affairs Specialist
Saudi Manpower Company
Riyadh, Saudi Arabia
2015.01 - 2015.04
- Coordinated onboarding documentation for new workers, ensuring timely completion of contracts, medical, and government requirements for smooth activation.
- Supported termination processes, preparing documentation for final exit, contract cancellation, and system updates.
- Collaborated with B2B and B2C operations on contract renewal and non-renewal decisions, aligning worker performance with business requirements.
- Communicated renewal decisions to the GR team for Iqama renewal processing or cancellation actions.
- Reported runaway workers to GR for official reporting to concerned authorities.
- Maintained accurate employee records and ensured documentation compliance.
- Supported resolution of refusal-to-work cases and managed related contract matters to uphold workforce stability.
- Coordinated with internal departments to ensure smooth manpower operations.
Consular Assistant & Admin
Embassy of the Socialist Republic of Vietnam
Riyadh, Saudi Arabia
2013.04 - 2014.12
- Conducted consular interviews and processed visa and passport applications in accordance with diplomatic regulations and procedures.
- Reviewed and verified official documentation to ensure accuracy and compliance with embassy and host country requirements.
- Prepared visa revocations, security advisory opinions, and official consular correspondence.
- Assisted Labor Attaché in handling labor-related cases, including worker disputes and regulatory matters.
- Participated in field investigations and coordinated with relevant Saudi authorities.
- Provided professional translation services (Arabic–English) for official meetings, documentation, and government communications.
- Liaised with Saudi ministries, government departments, and private sector entities to facilitate consular and labor affairs.
- Maintained confidential records and ensured proper documentation control in line with diplomatic protocols.
Branch manager
Subway Franchise
Riyadh, Saudi Arabia
2009.02 - 2013.03
- Managed daily restaurant operations and supervised staff to ensure smooth business performance.
- Administered employee payroll, ensuring accurate salary calculations and timely disbursement.
- Deposited daily cash collections into the company bank account in compliance with financial controls.
- Achieved sales targets through local marketing initiatives and customer service excellence.
- Maintained compliance with company policies, food safety, and health regulations.
- Managed cash handling, inventory control, and supplier coordination.
- Monitored stock levels, reduced wastage, and ensured cost control.
- Prepared daily and monthly sales and financial reports for management review.
Education
Higher Secondary Certificate -
DMR Institute of Information Technology
Karachi, PakistanHigher Secondary Certificate -
DMR Institute of Information Technology
Karachi, PakistanSkills
- Recruitment strategy
- Staff Supervision & Management
- Employee Relations & Engagement
- Conflict Resolution & Performance Improvement
- Training development
- Project management
- Analytical & Critical Thinking
- Attention to Detail
- Office & Administrative Management
- Microsoft Dynamics 365 & ERP Systems
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Technical Support & Troubleshooting
Languages
English
Fluent
Arabic
Fluent
Urdu
Fluent
Affiliations
- Volleyball, Table Tennis, Traveling, Reading Articles
Certification
- Training Certificate ISO 9001 & ISO 18436-2
- Business & Report Writing
Timeline
Manpower Supervisor
Watan First Human Resource
2023.04 - Current
GR Supervisor
Watan First Human Resource
2022.08 - 2023.04
Team Leader - Government Relations
Saudi Manpower CO
2019.02 - 2022.08
GR Specialist
Saudi Manpower CO
2015.04 - 2019.01
Manpower Affairs Specialist
Saudi Manpower Company
2015.01 - 2015.04
Consular Assistant & Admin
Embassy of the Socialist Republic of Vietnam
2013.04 - 2014.12
Branch manager
Subway Franchise
2009.02 - 2013.03
Higher Secondary Certificate -
DMR Institute of Information Technology
Higher Secondary Certificate -
DMR Institute of Information Technology