Jim Milano Padilla
Khobar City,Kingdom of Saudi Arabia
Summary
Dynamic customer service professional with proven ability to enhance client satisfaction and drive company growth. Expertise in resolving issues efficiently and fostering positive relationships with customers. Committed to leveraging skills to contribute to organizational success and operational excellence.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
Work history
Bar Manager at Joe and the Juice
Independent Food Company
2024.03 - 2025.09
Store Manager at Starbucks, Assistant Store Manager at Starbucks, Restaurant Supervisor at Shake Shack, Shift Supervisor at Starbucks, Hospitality at Shake Shack
Alshaya International Trading Co.
2013.05 - 2024.03
Sales Coordinator, Sales Demo/Merchandiser
Sanyang Intertrade Corporation
2009.06 - 2013.04
Front desk, Service Crew/Waiter
Sampaguita Tourist Inn
2008.03 - 2009.05
Education
BS in Industrial Education - Food Service Management
Bicol University
Legazpi City, Albay 2005.01 - 2007.01
High School - undefined
Pag-asa National High School
2001.01 - 2005.01
Elementary School - undefined
Maslog Elementary School
1995.01 - 2001.01
Skills
- Computer programs and documentation
- Product quality assurance
- Inventory management
- Attention to detail
- Oral and written communication
- Team collaboration
- Time management
- Pressure performance
- Quick learner
- Customer assistance
- Leadership and mentoring
LANGUAGES KNOWN
Tagalog & English
Fluent
Arabic
Intermediate
HIGHLIGHTS OF QUALIFICATIONS
- Over 16 years of customer service experience in different environments.
- Remarkable ability to offer quality service with a smile to customers, etc. in the workplace and maintain proper levels of sanitation as per policy.
- Strong team player always willing to assist fellow workers and colleagues.
Timeline
Bar Manager at Joe and the Juice
Independent Food Company
2024.03 - 2025.09
Store Manager at Starbucks, Assistant Store Manager at Starbucks, Restaurant Supervisor at Shake Shack, Shift Supervisor at Starbucks, Hospitality at Shake Shack
Alshaya International Trading Co.
2013.05 - 2024.03
Sales Coordinator, Sales Demo/Merchandiser
Sanyang Intertrade Corporation
2009.06 - 2013.04
Front desk, Service Crew/Waiter
Sampaguita Tourist Inn
2008.03 - 2009.05
BS in Industrial Education - Food Service Management
Bicol University
2005.01 - 2007.01
High School - undefined
Pag-asa National High School
2001.01 - 2005.01
Elementary School - undefined
Maslog Elementary School
1995.01 - 2001.01