JOANNE GODWIN
Morphett Vale
Summary
Proven track record in enhancing customer and workplace environments, notably at CHRISTIES BEACH HOTEL, by leveraging exceptional customer service skills and cleanliness standards. Demonstrated reliability and proficiency in cash handling and point of sale systems, contributing to increased sales and customer satisfaction. Adapts quickly, ensuring high levels of hygiene and service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
GAMING , BOTTLE SHOP ATTENDANT
CHRISTIES BEACH HOTEL
12.2021 - Current
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
- Received incoming shipments of goods and materials by unloading delivery trucks.
ACH AGED CARE CLEANER
ACH
02.2018 - 08.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
SCHOOL CLEANER
SOTHERN CROSS CLEANING
02.2014 - 02.2018
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
- Received consistent positive feedback from teachers for maintaining clean classroom environments conducive to learning.
- Assisted in creating safe spaces for students with allergies by regularly dusting and vacuuming all areas.
- Prevented accidents by keeping hallways clear of debris, wet floors properly marked, and identifying potential hazards.
- Maintained inventory of cleaning supplies and equipment, ensuring availability when needed.
Admin, Stocktaking, Cleaning
Ramsay Brothers
06.2003 - 07.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
TENNANT CREEK HIGH SCHOOL
Tennant Creek, NT12-2000
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling proficiency
- Upselling strategies
- Stock replenishment
- Cleanliness and hygiene
- Point of sale systems
- Customer service
Certification
RESPONSIBLE SERVICE OF ALCOHOL CERTIFICATE
RESPONSIBLE SERVICE OF GAMBLING 1 CETRIFICATE
RESPONSIBLE SERVICE OF GAMBLING 2 CETRIFICATE
TAB LICENCE
RESPONSIBLE SERVICE OF LOTTERIES
Timeline
GAMING , BOTTLE SHOP ATTENDANT
CHRISTIES BEACH HOTEL
12.2021 - Current
ACH AGED CARE CLEANER
ACH
02.2018 - 08.2020
SCHOOL CLEANER
SOTHERN CROSS CLEANING
02.2014 - 02.2018
Admin, Stocktaking, Cleaning
Ramsay Brothers
06.2003 - 07.2006
RESPONSIBLE SERVICE OF ALCOHOL CERTIFICATE
RESPONSIBLE SERVICE OF GAMBLING 1 CETRIFICATE
RESPONSIBLE SERVICE OF GAMBLING 2 CETRIFICATE
TAB LICENCE
RESPONSIBLE SERVICE OF LOTTERIES
High School Diploma -
TENNANT CREEK HIGH SCHOOL
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