I am an IT Operations Manager with extensive experience in infrastructure management and cybersecurity. Passionate about optimizing efficiency, ensuring business continuity, and driving innovation for a sustainable future.
Documentation and reporting
Requirements analysis
Dependable and Responsible
Incident Management
Disaster Recovery Planning
IT Risk Management
#Implemented a comprehensive Veeam Backup strategy to enhance data security and disaster recovery:
Integrated multi-layered backup solutions, including:
# Network Infrastructure Deployment Project:
Implementation of a new network infrastructure for an administration building using Cisco switches. Key contributions include:
# Security Project (IPSEC/VPN/END POINT SECURITY )SOPHOS FIREWALL/ANTIVIRUS:
-Objective: Establish encrypted connections between company branches using Sophos firewalls for secure data transmission.
-Scope: Configure Sophos firewalls, set up IPSec VPN tunnels, manage encryption keys, test connections, and provide ongoing monitoring and maintenance.
-Deliverables: Configured firewalls with VPN tunnels, documentation, test reports, and training materials.
# VOIP System Implementation Achievement Key Achievements: Administrative Details(AVAYA/Grandstream): Conclusion:
Implementation of VOIP system. installed and seamlessly coordinated the system with the solution provider, leading to the successful deployment of the VOIP system across more than a hundred branches of the company.
# Windows 10 Migration:
Objective: Upgrade 60+ PCs and laptops from Windows XP and 7 to Windows 10 for improved performance, enhanced features, and compliance with modern software and security standards.
Key Tasks:
Update drivers for optimal hardware compatibility.
Upgrade core software and security programs.
Customize Windows 10 interface based on user preferences.
Ensure system-dependent software compatibility.
Configure privacy and security settings.
Backup data before and after migration.
Verify system requirements for Windows 10 compatibility.
# Enhancing Efficiency and Productivity through Storage Unit Improvement:
The SSD replacement has been completed for over 60 active branches, with careful consideration to ensure downtime per branch did not exceed two hours.
These successful experiences in implementing add value to my professional record, showcasing the ability to manage and execute a complex technological transformation on a wide scale. This accomplishment reflects the capacity to collaborate and coordinate effectively with solution providers and achieve success in information technology projects.
CCNA (Certification)