Leader prioritising exceptional customer service and staff management. Strategic coordinator committed to enhancing guest experiences. Flexible professional confident navigating challenges in busy environments.
Overview
1
1
year of professional experience
Work History
Night manager
Velarinn
Ta'if
03.2023 - Current
Organised briefing for night shift staff to follow instructions.
Conducted night audits to balance reports and reconcile cash drawers.
Performed concise and accurate handovers to day manager at end of shift.
Led employees during night shifts to deliver outstanding customer service and comply with quality standards.
Reported suspicious activities to authorities and security department.
Delivered stringent health and safety compliance across hotel departments.
Receptionist
Velarinn
Ta'if
11.2022 - 02.2023
Answered and helped resolve enquiries from clients, vendors and general public.
Collected and distributed incoming mail, employing strict confidentiality throughout.
Delivered front of house duties with warm and professional manner.
Reduced waiting times through effective time and resource management.