Khalil Alotaibi
Ta'if,Mecca Region
Summary
Leader prioritising exceptional customer service and staff management. Strategic coordinator committed to enhancing guest experiences. Flexible professional confident navigating challenges in busy environments.
Overview
1
1
year of professional experience
Work History
Night manager
Velarinn
Ta'if
03.2023 - Current
- Organised briefing for night shift staff to follow instructions.
- Conducted night audits to balance reports and reconcile cash drawers.
- Performed concise and accurate handovers to day manager at end of shift.
- Led employees during night shifts to deliver outstanding customer service and comply with quality standards.
- Reported suspicious activities to authorities and security department.
- Delivered stringent health and safety compliance across hotel departments.
Receptionist
Velarinn
Ta'if
11.2022 - 02.2023
- Answered and helped resolve enquiries from clients, vendors and general public.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Delivered front of house duties with warm and professional manner.
- Reduced waiting times through effective time and resource management.
Education
Bachelor's degree - English language
Taif University
2022
Skills
- Employee training and development
- Front Office operations
- People management
- communication skills
- the ability of quick adaptation
Languages
English
Fluent
Arabic
Native
Timeline
Night manager
Velarinn
03.2023 - Current
Receptionist
Velarinn
11.2022 - 02.2023
Bachelor's degree - English language
Taif University
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